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Participant
August 6, 2023
Answered

Age verification sign in

  • August 6, 2023
  • 1 reply
  • 162 views

in signing in it does not allow one to put in the day of birthdate

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @Jill31516335va2o Be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 7, 2023

Hi @Jill31516335va2o Be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare