AI “check internet connection” error
On photoshop and photoshop beta since upgrading from my iPad to a MacBook Pro, whenever I try to use generative ai it says it's unable to do it and to check my internet connection. I am however able to do it on my iPad with the same connection and have no issues. I would like to be able to use it on desktop though as it interrupts my workflow having to switch devices.
What I have done so far:
checked internet connection
signed out and back in
uninstalled and reinstalled
checked for updates
checked my firewall is off
made sure it's opening with Rosetta (tried with and without)
downloaded older versions of photoshop
nothing is working.
on a MacBook if you go to applications - photoshop 2024 - plug ins - generative.
that folder is empty, is it meant to be empty? Is this why it's not working?
Please help. Thank you
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