Skip to main content
Participant
October 7, 2024
Question

All generative instruments are not active, buttons are grey

  • October 7, 2024
  • 1 reply
  • 106 views

Hi, I'm using photoshop on Windows 11, recently I noticed that all generation instruments are unactive.

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
October 8, 2024

Hey, @alexc71994945. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription. 

 

Please try launching Photoshop from the Creative Cloud desktop app and check if the issue exists.

You can try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue. 

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)