ALL of my icc profiles dissapeared! Windows 11

[Stephen38054828dt81]

Please help!  ALL (and I mean ALL) of my icc profiles are unable to load under color settings.  None of my icc profiles are listed in the dropdown when trying to select a profile within photoshop. It does not matter if I try "load rgb" or "load cmyk" either... nothing happens .. not even a warning or failure notice... absolutely nothing happens after attempting to load an icc profile - the dialog box still shows "load rgb..." or "load cmy...". I have also tried re-installing Photoshop with the same result.  I have verified that the icc files are still in the "C:\Windows\System32\spool\drivers\color" directory, but they do not show up in the drop-down menu when trying to select a profile in photoshop.  The do show up when trying to "load rgb/cmyk" manually, but they do not load when selected.  I have tried manually removing specific icc profiles, downloading new files directly from the paper manufacturer, and reinstalling the new icc profile, but that too does not work.  What can I do?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

[D Fosse]

Can you show a screenshot? Which rolldown, is it completely empty? What profile are you trying to load and for what purpose?

[Cyril27230556npn1]

I have something similar, I have icc profiles from epson but i want to load the icc of koala paper but it don't show up in drop down menu while I ave the profile in C:\Windows\System32\spool\drivers\color

[NB, colourmanagement]

@Cyril27230556npn1 There could be a simple solution -  this could be an ICC profile internal name/ filename thing, Photoshopo shows the internal name and ICC profiles have a filename too. I have no idea why profile creators do this as it makes it hard for users to find installed profiles. 

A.I. in a broewser tells us:

ICC Profile Internal Name and Filename: The internal name of an ICC profile is a description written inside the profile, whereas the filename is the name given to the profile file.

• Internal Name: The internal name is used by applications to display the profile name in menus, and it can be different from the filename.

• Filename: The filename is the name of the profile file, and it can be changed, but this does not affect the internal name displayed by applications.

Colorthink is a useful application that shows the naming and can edit profile names too

If you can't work it out contact me direct and I'll look at the profile for you. 

neil barstow - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colour management

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