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Participant
April 26, 2018
Answered

all tools stuck as hand tool

  • April 26, 2018
  • 13 replies
  • 6960 views

so I use the newest update of photoshop CC and I'm having a lot of trouble.

for no particular reason, about a week ago, an error message would pop up when I tried to work with layers. I uninstalled and reinstalled (and updated) photoshop and that bug went away. now whenever I use any tool, the icon for that tool will show up, but it only works as the hand tool. I have tried cleaning my spacebar vigorously, but that did nothing. the brush tool with works if I draw a horizontal line, but that is it. I have reset all tools and restarted my windows 10 laptop countless times.

I use photoshop for art and animation and occasionally simple projects for school- things that could be make in MS Word

I am not an advanced user, and I've been using photoshop for a year.

please help???

    Correct answer Pete.Green

    Hi reddickulous,

    Microsoft released an update that fixes this: More info here: Cannot paint with stylus when zoomed in on image | Windows 10

    Regards,

    Pete

    13 replies

    angie_taylor
    Legend
    April 26, 2018

    This is a Wacom related issue And is covered in other threads. Please search this forum for the solution as it’s already been dealt with. Thanks

    Participant
    April 26, 2018

    No, this isn't solely a Wacom issue. This is an Adobe or Microsoft issue more likely, as I'm using a Microsoft Surface Pro 5 with newest PS/CC installed.

    Chuck Uebele
    Community Expert
    Community Expert
    April 26, 2018

    It would probably help.

    Participant
    April 26, 2018

    I did, and it didn't do a thing.

    Chuck Uebele
    Community Expert
    Community Expert
    April 26, 2018

    Did you reset your preferences when you reinstalled?

    Participant
    April 26, 2018

    I don't think so, would it make a difference if I reset preferences now?