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albertg17081574
Participant
May 26, 2019
Answered

Alt click delay, eyedropper problem

  • May 26, 2019
  • 18 replies
  • 26370 views

My problem is very much the same as people have already asked YEARS ago like this one: Color picker lag in Photoshop CC These issues remain unanswered as if all are totally indifferent to people having such problems...

The problem is that after installing Windows 10 I noticed a considerable lag in using ALT key for color picking while I'm drawing with a Brush tool. It takes more time than before to take the color (when the color is really changed on the left panel) and that lag is really irritating. If I do it as before, as I usually did (without so much waiting) then the brush tool is activated and I have a brush mark in the place I wanted to take a color sample from! So releasing an ALT key results in un undesirable brush spot that spoils all the work! It slows down the work considerably especially when you a CG artsit and need to blend colors quickly, taking fast color samples from nearby areas, not spotting them with brush spots of the other color!

What I've tried so far to save you time and not give useless advice:

Reinstalled PS

Reinstalled Wacom drivers

Increased performance for PS (decreased History states, increased memory used and added more scratch disks, turned off GPU)

Updated PS through CC

Created PSUserConfig.txt as many forums suggested

Turned off using Windows ink

Disabled press and hold for right clicking as well as using the pen button as a right click equivalent.

Tried PS on my laptop (so as to exclude keyboard problem with ALT pushing), laptop also has Win10

All that didn't help at all...

Please do not say the problem is in my PS and its probable performance, my friend has weaker performance on his PC but he doesn't have this problem.

Please do not write that the problem is on the Windows software side, it probably is but I'm asking for real advice here!

Adobe, will you answer this question this time? Anyone having suggestions on what else can be done? That seems like a curse and a simple delay totally ruins my work and makes working in PS unpleasant to its full...

Correct answer Oana B

I managed to solved the lag by disabling windows ink in such a way that keeps your pen pressure. Here's the article i used:

https://sweetmonia.com/Sweet-Drawing-Blog/wacom-tablet-how-to-disable-windows-ink-keep-pressure-sensitivity-in-adobe-photoshop/

hope this helps you and anyone who reads this

18 replies

Known Participant
December 14, 2021

Bump - we still need a fix for this. Happening on windows 11, PS23.0.2

Known Participant
November 17, 2021

We still need a fix for this Adobe, this is infuriating.

Known Participant
November 22, 2021

alright this is what finally fixced it for me:  I have to run appistant every time I run phosotshop, and also I have to disable 'press and hold for right clicking' under the flicks menu (windows 11).  Now picking colors is snappy and lag free. 

Participating Frequently
December 10, 2021

FYI: Mandryk is right.  His solution works for Windows 10/11.  But we shouldn't have to run some shady Chinese config file everytime we open Photoshop.  PLEASE FIX, ADOBE.

Participant
August 4, 2021

Same problem. I fixed it based on one of the fixes posted in here, but WTF?? HOW IS THIS EVEN PROBLEM?? Is it Wacom or Microsoft at fault? This negatively impacts anyone who uses photoshop in a massive way, especially digital painters like me. I realize this has been a problem for years which just boggles my mind.

Known Participant
February 28, 2021

I have this exact problem as well. I use an XP-Pen deco 01 and in it's settings panel I have windows ink disabled. The only solution I can think of is to hold down I, sample a color, and release but this is pretty cumbersome. This makes it really frustrating to paint with PS. 

Participant
February 15, 2021

I have the same issue and can't use the script solution below as it's out of date. Please answer us Adobe!

Dimski
Participant
February 17, 2022

Use the tool, it still works with 2022 versions. 

Oana B
Oana BCorrect answer
Participant
February 26, 2020

I managed to solved the lag by disabling windows ink in such a way that keeps your pen pressure. Here's the article i used:

https://sweetmonia.com/Sweet-Drawing-Blog/wacom-tablet-how-to-disable-windows-ink-keep-pressure-sensitivity-in-adobe-photoshop/

hope this helps you and anyone who reads this

Participant
April 7, 2020

YES YES YES!!! You are a lifesaver! 

I wasted an entire workday trying to figure out this issue, it was windows ink indeed!! I was suspecting it but I couldn't afford losing pen pressure sensitivity, man it turned out so simple!! THANK YOU!!

February 11, 2020

This is exactly my problem! I can't seem to find a solution.I just got windows 10 and a cintiq pro 24 HD. I keep trying to use the I key but it's infuriating having to switch back to the brush. Would love some feedback on this @Adobe!

Participant
October 1, 2019

I have the exact problem, please, we need a fix to this!