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API-ms-crt-win-crt-heap-11-0-0.dll is missing from your computer?

Explorer ,
Dec 30, 2018 Dec 30, 2018

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I had to reinstall my OS  (Win 8.1) for reasons completely unrelated to PS.  After installing a couple other software packages I reinstalled PS And am now getting this error.  It won't run and I have installed a couple times.

I did do a search of FAQ's and other threads and saw a couple similar issues but slightly different named dll's than this one.

Could someone make a suggestion?

Thanks.

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Adobe
Community Expert ,
Dec 30, 2018 Dec 30, 2018

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That may be some Windows 8 module.

I use Windows 10 and have CS6, CC 2014, CC 2018 and  CC 2019 installed and I can not find not like that on my machine.

JJMack

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Explorer ,
Jan 01, 2019 Jan 01, 2019

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Yep, probably.  Thank you for looking.  I should probably upgrade to Win 10 soon, but need to get this resolved for now for a project.

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