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Application Frame Issue / Options and Tools

Explorer ,
Mar 19, 2024 Mar 19, 2024

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Hi all,

I've been having trouble with the application frame and I am wondering if I am missing a simple fix to this. For starters I am using the latest 25.5.1 update. It was updated 8 days ago and the problem didn’t show itself til this morning.

When I boot up photoshop the typical image /credit graphics show. The normal home screen with updates and recent file history looks like it is about to show but disappears and all I have is a blank application screen.

Going to the window drop down list, the application frame is checked but both Options and Tools are unchecked. Unchecking the application frame will minimize the size of the frame and then I will be able to see and interact with my toolbars, layer boxes etc. But the fame itself is inactive and cannot be double clicked on.

Going again o the windows drop down obviously the options and tools are checked but application is now unchecked, re-clicking on the frame brings everything back together and usable for me.

The problem is that the problem repeats itself when I close a file and I have to do the entire process again. If I have another file open, it doesn’t happen. I am not sure what’s going on as this was fine up until a day ago.

The problem is that the options and tools are unchecked everytime Photoshop is started or a file gets closed. Its usable but gains to be a hindrance to work with should this go on.

Not sure if I mistakenly altered settings. Hopefully someone might be able to help with their expertise. Thanks

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Adobe
Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Looks like from numerous other threads that there are issues loading the Home Screen and Libraries

that will hopefully clear up in a few days.

 

As far as the Tools and Options i would from within Photoshop go to Window>Workspace>Reset (name of workspace)

or try another Workspace like Essentials (Default)

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Explorer ,
Mar 19, 2024 Mar 19, 2024

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Thanks Jeff, if that's the case then maybe I'll just have to ride it out til it gets dealt with and cleared up. I did try a workspace reset, jumped from essentials to other options but the problem persisted.

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Here's the thread about the blank Welcome screen:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-v25-5-1-amp-v25-6-opening-with-b...

 

Perhaps the other issue with the Tools and Options can be fixed with a Photoshop preferences reset:

https://helpx.adobe.com/photoshop/using/preferences.html

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Explorer ,
Mar 19, 2024 Mar 19, 2024

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Thanks, I'll look into this. Appreciate it.

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Explorer ,
Mar 27, 2024 Mar 27, 2024

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Problem seems to have been on Adobe's end. Settings and performance have returned to normal. 

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Hi, did it update to 25.6?

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Explorer ,
Mar 27, 2024 Mar 27, 2024

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Hey, yes it did.

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Participant ,
Feb 07, 2025 Feb 07, 2025

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Me too.  I went away for a week and shut the computer down.  When I came and started up PS the whole workspace has changed.  ( I updated to latest version just before I went away).  The application framed is floating yet the menu bar at the top is fixed on my desktop.  I've never seen this before.  Very annoying!

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