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Answered

Bad Performance, Especially on Startup

Forum|Forum|2 years ago
February 26, 2024
8 replies
1895 views

I am encountering severe performance issue about Creative Cloud Apps on both of my Windows PCs, especially when startup, during the couple of minutes I can barely do any operation.

Let's take Photoshop as an example. For a few minutes after the GUI loaded, any operation would cause the app to stop responding. The overall performance when using the app is extremely bad. The same problems happen to InDesign and Premiere Pro as well.

By monitoring with Task Manager, I find the memory usage of Photoshop gradually increases to around 1.2GB after startup, then the app is not responsive. Clicking around in the app lets its memory usage increases 300MB in around half a minute, then the app is not responding again. This stops until the memory usage reaches around 2.5GB.

The following are the PC configurations I tested with:
1. OS: Windows 11 64-bit
2. CPU: Intel Core i9-12900KF
3. Memory: Corsaier Dominator Platinum RGB 32GB 5600MHz DDR5
4. GPU: NVIDIA GeForce RTX 4070 TI
5. SSD: Corsaier MP600 PRO XT 2TB
6. Motherboard: GIGABYTE Z690 GAMING X DDR5

The OS, GPU driver and all Creative Cloud apps are up to date. I have tried reinstalling the apps and resetting the app settings, but the problem still exists. The memory usage setting in Photoshop is 16384MB, and I have set to use the discrete GPU.

Does anyone have similar issues? Any approach that might solve these problems? Thank you all who see this for your time!

Windows

This topic has been closed for replies.

Correct answer davescm

You have only 61GB of scratch space free.

Whilst not immediately critical, that space looks like it is also shared with your operating system and with large documents you could quickly run into issues. I would normally recommend having at least 100GB free, more if you regularly use large document sizes.

Dave

M

mxdxl

Participant

I, too, am having the same issue. When I start up Photoshop (25.6 Beta, 25.5, 25.4), it becomes unresponsive for a minute or so. Opening task manager while starting up Photoshop shows that CPU usage (while unresponsive) goes from 20% to ~7% and it only uses ~1.2gb of RAM.

Here's my system info:

Adobe Photoshop Version: 25.6.0 20240222.m.2515 7d8319b  x64
Number of Launches: 6
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3155
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3400 MHz
Built-in memory: 16310 MB
Free memory: 10445 MB
Memory available to Photoshop: 12024 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.6.0-fio
ACP.local Status:
 - SDK Version: 3.4.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 7.0.0.9
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Sophia Info:
 - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:70023 variationID:215771
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 132K
Image cache levels: 2
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               NVIDIA GeForce GTX 1050 Ti
GPUVendor:             NVIDIA
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 4,004 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Windows available feature level:     12.1
Windows required feature level:      12.0
Windows has required feature level:  1
Display: 1
  Display Bounds: (0, 0) -> (1920, 1080)
  Display scale: 1
  Display Type: SDR
Display: 2
  Display Bounds: (-1280, 338) -> (0, 1362)
  Display scale: 1
  Display Type: SDR
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[0 ms]
  Start RunAllAPIs

[0 ms]
  "C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=29570293 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240222.m.2515 7d8319b x64

[0 ms]
  Start GetSnifferResult

[482 ms]
  Start sniffer 2024-02-29 00:54:09
  # Photoshop Version: Adobe Photoshop 25.6.0 20240222.m.2515 7d8319b x64
  C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=29570293 -comment=Photoshop Version: Adobe Photoshop 25.6.0 20240222.m.2515 7d8319b x64
  
  {49 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0)
    
    Display 1
      Display:                      \\.\DISPLAY2
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (-1,280, 338) -> (0, 1,362)
      Dimensions:                   (1,280 1,024)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti index=0)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1050 Ti
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          2
        \\.\DISPLAY1
        \\.\DISPLAY2
      GPU accessible RAM:                4,004 MB
      VRAM:                              4,004 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,551 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Driver date:                  2024-02-15  000000.000000-000
      Driver age:                   0 months
      Driver version:               31.0.15.5161
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       7298
  End platform native
  {150 ms}
  
  {150 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0)
    
    Display 1
      Display:                      \\.\DISPLAY2
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (-1,280, 338) -> (0, 1,362)
      Dimensions:                   (1,280 1,024)
      Display scale:                1
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 1)
      Attached Device:              (DeviceID name=NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2 index=0)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          2
        \\.\DISPLAY1
        \\.\DISPLAY2
      GPU accessible RAM:                4,198 MB
      VRAM:                              4,198 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,551 MB
      API version:                  2.1 (2.1.2 NVIDIA 551.61)
      Device version:               2.1 (2.1.2 NVIDIA 551.61)
      Vendor name:                  NVIDIA
      Driver date:                  2024-02-15  000000.000000-000
      Driver age:                   0 months
      Driver version:               31.0.15.5161
      GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)
  End platform OpenGL
  {252 ms}
  
  {252 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce GTX 1050 Ti
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                4,294 MB
      VRAM:                              4,294 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    83 GB / s
      Compute score:                839.602
      Device name string:           NVIDIA GeForce GTX 1050 Ti
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
  End platform OpenCL
  {389 ms}
  
  Exit code kExitNormal
  End sniffer 2024-02-29 00:54:10
[kStatusNormal, kExitNormal]

[482 ms]
  Finish RunAllAPIs

[484 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket: 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (DocumentGraph): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\JOSHUA~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  H:\, 110.4G, 109.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
   ACE.dll   ACE 2023/11/23-09:21:32   151.d526588   151.d526588
   act_tracing.dll   Copyright (c) 2021 Adobe. All Rights Reserved   1.0.58   
   AdobeLinguistic.dll   Adobe Linguisitc Library   2d5dab2   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2023/11/07-13:18:05   79.82c92b1   79.82c92b1
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.4d9d554   79.4d9d554
   AdobeXMP.dll   Adobe XMP Core 2023/11/09-12:40:27   79.f354efc   79.f354efc
   AdobeXMPFiles.dll   Adobe XMP Files 2023/11/09-12:40:27   79.f354efc   79.f354efc
   AdobeXMPScript.dll   Adobe XMP Script 2023/11/09-12:40:27   79.f354efc   79.f354efc
   AGM.dll   AGM 2023/11/23-09:21:32   151.d526588   151.d526588
   AID.dll   AID DLL   1.0.0.58   
   AIDE.dll   AIDE 2023/11/10-05:16:23   79.e59fc31   79.e59fc31
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2024   28.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2023/11/23-09:21:32   151.d526588   151.d526588
   AXE8SharedExpat.dll   AXE8SharedExpat 2023/11/01-19:10:59   79.a28ee6c   79.a28ee6c
   AXEDOMCore.dll   AXEDOMCore 2023/11/01-19:10:59   79.a28ee6c   79.a28ee6c
   BIB.dll   BIB 2023/11/23-09:21:32   151.d526588   151.d526588
   BIBUtils.dll   BIBUtils 2023/11/23-09:21:32   151.d526588   151.d526588
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2023/11/23-09:21:32   151.d526588   151.d526588
   CRClient.dll   Adobe Crash Reporter Client DLL   14.0.0.202310260823_2e78abe   
   DirectML.dll   DirectML Redistributable Library   1.12.1+230817-1203.1.dml-1.12.b17b2db   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvaaudiodsp.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-7.4.1-release   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
   filterport.dll   FilterPort   1.1   O
   icucnv73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuin73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   icuuc73.dll   International Components for Unicode    Build 14.0.1.04ee3a5   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
   JP2KLib.dll   JP2KLib 2023/10/17-19:30:38   79.eda3309   79.eda3309
   libeay32.dll   The OpenSSL Toolkit   1.0.2zg   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.16.20230918.2.e7a0495   
   mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
   MPS.dll   MPS 2023/11/07-13:18:05   79.7a67d56   79.7a67d56
   onnxruntime.dll   Microsoft® Windows® Operating System   1.16.20230918.2.e7a0495   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2024   25.6   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.5.2   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.5.2.130   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2024   25.6   
   PSViews.dll   Adobe Photoshop 2024   25.6   
   ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
   ssleay32.dll   The OpenSSL Toolkit   1.0.2zg   
   SVGRE.dll   SVGRE   79.968b720   79.968b720
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
   VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 18.0.0.788c4ff   18.0.0.788c4ff
   Unified Extensibility Platform  uxp-7.4.1-release
   UPIC  2.6.0


Required plugins:

   Accented Edges 25.6 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 25.6 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 25.6 - from the file “Filter Gallery.8bf”
   Average 25.6 - from the file “Average.8bf”
   Bas Relief 25.6 - from the file “Filter Gallery.8bf”
   BMP 25.6 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 16.2 - from the file “Camera Raw.8bi”
   Camera Raw Filter 16.2 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 25.6 - from the file “Filter Gallery.8bf”
   Charcoal 25.6 - from the file “Filter Gallery.8bf”
   Chrome 25.6 - from the file “Filter Gallery.8bf”
   Cineon 25.6 - from the file “Cineon.8bi”
   Clouds 25.6 - from the file “Clouds.8bf”
   Color Halftone 25.6 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 25.6 - from the file “Filter Gallery.8bf”
   Conté Crayon 25.6 - from the file “Filter Gallery.8bf”
   Craquelure 25.6 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 25.6 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 25.6 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 25.6 - from the file “Filter Gallery.8bf”
   Crystallize 25.6 - from the file “Standard MultiPlugin.8bf”
   Cutout 25.6 - from the file “Filter Gallery.8bf”
   Dark Strokes 25.6 - from the file “Filter Gallery.8bf”
   De-Interlace 25.6 - from the file “Standard MultiPlugin.8bf”
   Dicom 25.6 - from the file “Dicom.8bi”
   Difference Clouds 25.6 - from the file “Clouds.8bf”
   Diffuse Glow 25.6 - from the file “Filter Gallery.8bf”
   Displace 25.6 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 25.6 - from the file “Filter Gallery.8bf”
   Entropy 25.6 - from the file “statistics.8ba”
   Export Color Lookup Tables 25.6 - from the file “Export3DLUT.8be”
   Extrude 25.6 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 25.6 - from the file “FastCore.8bx”
   Fibers 25.6 - from the file “Standard MultiPlugin.8bf”
   Film Grain 25.6 - from the file “Filter Gallery.8bf”
   Filter Gallery 25.6 - from the file “Filter Gallery.8bf”
   Fresco 25.6 - from the file “Filter Gallery.8bf”
   Glass 25.6 - from the file “Filter Gallery.8bf”
   Glowing Edges 25.6 - from the file “Filter Gallery.8bf”
   Grain 25.6 - from the file “Filter Gallery.8bf”
   Graphic Pen 25.6 - from the file “Filter Gallery.8bf”
   Halftone Pattern 25.6 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 25.6 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 25.6 - from the file “HDRMergeUI.8bf”
   HSB/HSL 25.6 - from the file “Standard MultiPlugin.8bf”
   IFF Format 25.6 - from the file “Standard MultiPlugin.8bf”
   Ink Outlines 25.6 - from the file “Filter Gallery.8bf”
   JPEG 2000 25.6 - from the file “JPEG2000.8bi”
   Kurtosis 25.6 - from the file “statistics.8ba”
   Lens Blur 25.6 - from the file “Lens Blur.8bf”
   Lens Correction 25.6 - from the file “Lens Correction.8bf”
   Lens Flare 25.6 - from the file “Standard MultiPlugin.8bf”
   Liquify 25.6 - from the file “Liquify.8bf”
   Matlab Operation 25.6 - from the file “ChannelPort.8bf”
   Maximum 25.6 - from the file “statistics.8ba”
   Mean 25.6 - from the file “statistics.8ba”
   Measurement Core 25.6 - from the file “MeasurementCore.8me”
   Median 25.6 - from the file “statistics.8ba”
   Mezzotint 25.6 - from the file “Standard MultiPlugin.8bf”
   Minimum 25.6 - from the file “statistics.8ba”
   MMXCore Routines 25.6 - from the file “MMXCore.8bx”
   Mosaic Tiles 25.6 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 25.6 - from the file “MultiProcessor Support.8bx”
   Neon Glow 25.6 - from the file “Filter Gallery.8bf”
   Note Paper 25.6 - from the file “Filter Gallery.8bf”
   NTSC Colors 25.6 - from the file “NTSC Colors.8bf”
   Ocean Ripple 25.6 - from the file “Filter Gallery.8bf”
   OpenEXR 25.6 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 25.6 - from the file “Filter Gallery.8bf”
   Palette Knife 25.6 - from the file “Filter Gallery.8bf”
   Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
   Patchwork 25.6 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 25.6 - from the file “Standard MultiPlugin.8bf”
   PCX 25.6 - from the file “PCX.8bi”
   Photocopy 25.6 - from the file “Filter Gallery.8bf”
   Picture Package Filter 25.6 - from the file “ChannelPort.8bf”
   Pinch 25.6 - from the file “Standard MultiPlugin.8bf”
   Pixar 25.6 - from the file “Pixar.8bi”
   Plaster 25.6 - from the file “Filter Gallery.8bf”
   Plastic Wrap 25.6 - from the file “Filter Gallery.8bf”
   Pointillize 25.6 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 25.6 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 25.6 - from the file “PBM.8bi”
   Poster Edges 25.6 - from the file “Filter Gallery.8bf”
   Radial Blur 25.6 - from the file “Standard MultiPlugin.8bf”
   Radiance 25.6 - from the file “Radiance.8bi”
   Range 25.6 - from the file “statistics.8ba”
   Render Color Lookup Grid 25.6 - from the file “Export3DLUT.8be”
   Reticulation 25.6 - from the file “Filter Gallery.8bf”
   Ripple 25.6 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 25.6 - from the file “Filter Gallery.8bf”
   Save for Web 25.6 - from the file “Save for Web.8be”
   ScriptingSupport 25.6 - from the file “ScriptingSupport.8li”
   Shear 25.6 - from the file “Standard MultiPlugin.8bf”
   Skewness 25.6 - from the file “statistics.8ba”
   Smart Blur 25.6 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 25.6 - from the file “Filter Gallery.8bf”
   Solarize 25.6 - from the file “Solarize.8bf”
   SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Spatter 25.6 - from the file “Filter Gallery.8bf”
   Spherize 25.6 - from the file “Standard MultiPlugin.8bf”
   Sponge 25.6 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 25.6 - from the file “Filter Gallery.8bf”
   Stained Glass 25.6 - from the file “Filter Gallery.8bf”
   Stamp 25.6 - from the file “Filter Gallery.8bf”
   Standard Deviation 25.6 - from the file “statistics.8ba”
   Sumi-e 25.6 - from the file “Filter Gallery.8bf”
   Summation 25.6 - from the file “statistics.8ba”
   Targa 25.6 - from the file “Standard MultiPlugin.8bf”
   Texturizer 25.6 - from the file “Filter Gallery.8bf”
   Tiles 25.6 - from the file “Standard MultiPlugin.8bf”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
   Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
   Torn Edges 25.6 - from the file “Filter Gallery.8bf”
   TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
   TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”
   Twirl 25.6 - from the file “Standard MultiPlugin.8bf”
   Underpainting 25.6 - from the file “Filter Gallery.8bf”
   Vanishing Point 25.6 - from the file “VanishingPoint.8bf”
   Variance 25.6 - from the file “statistics.8ba”
   Water Paper 25.6 - from the file “Filter Gallery.8bf”
   Watercolor 25.6 - from the file “Filter Gallery.8bf”
   Wave 25.6 - from the file “Standard MultiPlugin.8bf”
   WIA Support 25.6 - from the file “WIASupport.8li”
   Wind 25.6 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 25.6 - from the file “WBMP.8bi”
   ZigZag 25.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 7.3.0.57 - from the file "Required Folder"
   CmdN: 1.19.26
    UAB: 2.18.0-4
      Loaded at: 103 ms - launch time impact: 17 ms
   ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 30.5.1.0 - from the file "Required Folder"
      Loaded at: 4195 ms - launch time impact: 0 ms
   Beta Feedback (Prepared) 1.15.4.0 - from the file "Required Folder"
   CCX Sharesheet UXP (Prepared) 30.3.0.0 - from the file "Required Folder"
   Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
      Loaded at: 4032 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 4.5.63.0 - from the file "Required Folder"
   CAPTURE: 2.0.41  STOCK: 4.2.2
   In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder"
      Loaded at: 4197 ms - launch time impact: 0 ms
   Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
      Loaded at: 4199 ms - launch time impact: 1 ms
   Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
      Loaded at: 4201 ms - launch time impact: 1 ms
   Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
      Loaded at: 4203 ms - launch time impact: 0 ms
   Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 3799 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 3800 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder"
      Loaded at: 4205 ms - launch time impact: 10 ms
   Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
   Scan time: 0 ms - entries: 27 

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

C

CommilitiaAuthor

Participating Frequently

Had a conversation with Support in my region. No advances. They insisted it be a system problem. Two PCs with the same system problem? Not to mention I've run previous versions of these software after last system reinstal, and it worked fine.

D Fosse

Community Expert

There are two posters in this thread and they probably don't have the same problem - and for the moment I'm not even sure there is a problem (aside from disk space a bit low in cariusp's case).

davescm

Correct answer

Community Expert

You have only 61GB of scratch space free.

Whilst not immediately critical, that space looks like it is also shared with your operating system and with large documents you could quickly run into issues. I would normally recommend having at least 100GB free, more if you regularly use large document sizes.

Dave

C

cariusp12837852

Participant

Will try free up some space, or use other disk as a second scratch disk, thank you.

if it stop freezing, I will come back and let you guys know

D Fosse

Community Expert

@Commilitia

2.5 GB memory usage on startup is actually very low and less than expected. 4-5 GB is normal.

I don't have an immediate answer off the top of my head, but memory usage is not the problem.

If you post Help > System Info, we might be able to spot something.

C

CommilitiaAuthor

Participating Frequently

These are mine:

Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec x64
Number of Launches: 13
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3155
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:8), HyperThreading
Physical processor count: 16
Logical processor count: 24
Processor speed: 3187 MHz
Built-in memory: 32604 MB
Free memory: 19407 MB
Memory available to Photoshop: 25059 MB
Memory used by Photoshop: 65 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.6.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4070 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,996 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 2
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"D:\Software\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=187017 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

[1 ms]
Start GetSnifferResult

[404 ms]
Start sniffer 2024-02-27 20:54:20
# Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64
D:\Software\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=187017 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

{52 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 2
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 11,996 MB
VRAM: 11,996 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,093 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5161
Supports UMA: UNSUPPORTED
D3D-ID: 10114
End platform native
{139 ms}

{139 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 2
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,578 MB
VRAM: 12,578 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,093 MB
API version: 2.1 (2.1.2 NVIDIA 551.61)
Device version: 2.1 (2.1.2 NVIDIA 551.61)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{215 ms}

{215 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4070 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,878 MB
VRAM: 12,878 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 1,864 GB / s
Compute score: 17,970.1
Device name string: NVIDIA GeForce RTX 4070 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{329 ms}

Exit code kExitNormal
End sniffer 2024-02-27 20:54:20
[kStatusNormal, kExitNormal]

[404 ms]
Finish RunAllAPIs

[405 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: D:\Software\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\COMMIL~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 499.2G, 342.9G free
Required Plugins folder: D:\Software\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: D:\Software\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.5
PSViews.dll Adobe Photoshop 2024 25.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.5 - from the file “Filter Gallery.8bf”
Average 25.5 - from the file “Average.8bf”
Bas Relief 25.5 - from the file “Filter Gallery.8bf”
BMP 25.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.5 - from the file “Filter Gallery.8bf”
Charcoal 25.5 - from the file “Filter Gallery.8bf”
Chrome 25.5 - from the file “Filter Gallery.8bf”
Cineon 25.5 - from the file “Cineon.8bi”
Clouds 25.5 - from the file “Clouds.8bf”
Color Halftone 25.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.5 - from the file “Filter Gallery.8bf”
Conté Crayon 25.5 - from the file “Filter Gallery.8bf”
Craquelure 25.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.5 - from the file “Filter Gallery.8bf”
Crystallize 25.5 - from the file “Standard MultiPlugin.8bf”
Cutout 25.5 - from the file “Filter Gallery.8bf”
Dark Strokes 25.5 - from the file “Filter Gallery.8bf”
De-Interlace 25.5 - from the file “Standard MultiPlugin.8bf”
Dicom 25.5 - from the file “Dicom.8bi”
Difference Clouds 25.5 - from the file “Clouds.8bf”
Diffuse Glow 25.5 - from the file “Filter Gallery.8bf”
Displace 25.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.5 - from the file “Filter Gallery.8bf”
Entropy 25.5 - from the file “statistics.8ba”
Export Color Lookup Tables 25.5 - from the file “Export3DLUT.8be”
Extrude 25.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.5 - from the file “FastCore.8bx”
Fibers 25.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.5 - from the file “Filter Gallery.8bf”
Filter Gallery 25.5 - from the file “Filter Gallery.8bf”
Fluid Mask 3 3.3.18.42c3291e1535a2ad364736afed173db3e02c162c - from the file “FluidMask3.8bf”
Fresco 25.5 - from the file “Filter Gallery.8bf”
Glass 25.5 - from the file “Filter Gallery.8bf”
Glowing Edges 25.5 - from the file “Filter Gallery.8bf”
Grain 25.5 - from the file “Filter Gallery.8bf”
Graphic Pen 25.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.5 - from the file “Filter Gallery.8bf”
JPEG 2000 25.5 - from the file “JPEG2000.8bi”
Kurtosis 25.5 - from the file “statistics.8ba”
Lens Blur 25.5 - from the file “Lens Blur.8bf”
Lens Correction 25.5 - from the file “Lens Correction.8bf”
Lens Flare 25.5 - from the file “Standard MultiPlugin.8bf”
Liquify 25.5 - from the file “Liquify.8bf”
Matlab Operation 25.5 - from the file “ChannelPort.8bf”
Maximum 25.5 - from the file “statistics.8ba”
Mean 25.5 - from the file “statistics.8ba”
Measurement Core 25.5 - from the file “MeasurementCore.8me”
Median 25.5 - from the file “statistics.8ba”
Mezzotint 25.5 - from the file “Standard MultiPlugin.8bf”
Minimum 25.5 - from the file “statistics.8ba”
MMXCore Routines 25.5 - from the file “MMXCore.8bx”
Mosaic Tiles 25.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.5 - from the file “Filter Gallery.8bf”
Note Paper 25.5 - from the file “Filter Gallery.8bf”
NTSC Colors 25.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.5 - from the file “Filter Gallery.8bf”
OpenEXR 25.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.5 - from the file “Filter Gallery.8bf”
Palette Knife 25.5 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.5 - from the file “Standard MultiPlugin.8bf”
PCX 25.5 - from the file “PCX.8bi”
Photocopy 25.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.5 - from the file “ChannelPort.8bf”
Pinch 25.5 - from the file “Standard MultiPlugin.8bf”
Pixar 25.5 - from the file “Pixar.8bi”
Plaster 25.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.5 - from the file “Filter Gallery.8bf”
Pointillize 25.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.5 - from the file “PBM.8bi”
Poster Edges 25.5 - from the file “Filter Gallery.8bf”
Radial Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Radiance 25.5 - from the file “Radiance.8bi”
Range 25.5 - from the file “statistics.8ba”
Render Color Lookup Grid 25.5 - from the file “Export3DLUT.8be”
Reticulation 25.5 - from the file “Filter Gallery.8bf”
Ripple 25.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.5 - from the file “Filter Gallery.8bf”
Save for Web 25.5 - from the file “Save for Web.8be”
ScriptingSupport 25.5 - from the file “ScriptingSupport.8li”
Shear 25.5 - from the file “Standard MultiPlugin.8bf”
Skewness 25.5 - from the file “statistics.8ba”
Smart Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.5 - from the file “Filter Gallery.8bf”
Solarize 25.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.5 - from the file “Filter Gallery.8bf”
Spherize 25.5 - from the file “Standard MultiPlugin.8bf”
Sponge 25.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.5 - from the file “Filter Gallery.8bf”
Stained Glass 25.5 - from the file “Filter Gallery.8bf”
Stamp 25.5 - from the file “Filter Gallery.8bf”
Standard Deviation 25.5 - from the file “statistics.8ba”
Sumi-e 25.5 - from the file “Filter Gallery.8bf”
Summation 25.5 - from the file “statistics.8ba”
Targa 25.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.5 - from the file “Filter Gallery.8bf”
Tiles 25.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.5 - from the file “Filter Gallery.8bf”
Twirl 25.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.5 - from the file “Filter Gallery.8bf”
Vanishing Point 25.5 - from the file “VanishingPoint.8bf”
Variance 25.5 - from the file “statistics.8ba”
Water Paper 25.5 - from the file “Filter Gallery.8bf”
Watercolor 25.5 - from the file “Filter Gallery.8bf”
Wave 25.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.5 - from the file “WIASupport.8li”
Wind 25.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.5 - from the file “WBMP.8bi”
ZigZag 25.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

DDS - NVIDIA Texture Tools Exporter NO VERSION - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Plug-ins\NVTT\nvtt_export.8bi”
KTX2 - NVIDIA Texture Tools Exporter NO VERSION - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Plug-ins\NVTT\nvtt_export.8bi”

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.3.0.57 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.3.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 61 ms - launch time impact: 5 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 2893 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 2737 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.5.63.0 - from the file "Required Folder"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder"
Loaded at: 2895 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 2896 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 2897 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 2898 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2572 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2573 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder"
Loaded at: 2900 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 26

Extensions:

Libraries 1.0.0 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “D:\Software\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

C

CommilitiaAuthor

Participating Frequently

@D Fosse @davescm @Kevin Stohlmeyer The system disk has 300+ GB of space free.

Kevin Stohlmeyer

Community Expert

@Commilitia @cariusp12837852 Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

C

cariusp12837852

Participant

Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec x64
Number of Launches: 9
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.4046
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3800 MHz
Built-in memory: 16309 MB
Free memory: 11190 MB
Memory available to Photoshop: 12023 MB
Memory used by Photoshop: 75 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.6.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1028K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1660
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 5,966 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (2560, 1080)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=17999335 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

[1 ms]
Start GetSnifferResult

[855 ms]
Start sniffer 2024-02-26 14:49:28
# Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=17999335 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

{87 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,080)
Dimensions: (2,560 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 5,966 MB
VRAM: 5,966 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,550 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver date: 2024-02-07 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5152
Supports UMA: UNSUPPORTED
D3D-ID: 8580
End platform native
{335 ms}

{335 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,080)
Dimensions: (2,560 1,080)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,255 MB
VRAM: 6,255 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,550 MB
API version: 2.1 (2.1.2 NVIDIA 551.52)
Device version: 2.1 (2.1.2 NVIDIA 551.52)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver date: 2024-02-07 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5152
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{515 ms}

{515 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 155 GB / s
Compute score: 1,961.95
Device name string: NVIDIA GeForce GTX 1660
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{760 ms}

Exit code kExitNormal
End sniffer 2024-02-26 14:49:29
[kStatusNormal, kExitNormal]

[855 ms]
Finish RunAllAPIs

[857 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\iojim\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 446,5G, 61,7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.5
PSViews.dll Adobe Photoshop 2024 25.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.5 - from the file “Filter Gallery.8bf”
Average 25.5 - from the file “Average.8bf”
Bas Relief 25.5 - from the file “Filter Gallery.8bf”
BMP 25.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.5 - from the file “Filter Gallery.8bf”
Charcoal 25.5 - from the file “Filter Gallery.8bf”
Chrome 25.5 - from the file “Filter Gallery.8bf”
Cineon 25.5 - from the file “Cineon.8bi”
Clouds 25.5 - from the file “Clouds.8bf”
Color Halftone 25.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.5 - from the file “Filter Gallery.8bf”
Conté Crayon 25.5 - from the file “Filter Gallery.8bf”
Craquelure 25.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.5 - from the file “Filter Gallery.8bf”
Crystallize 25.5 - from the file “Standard MultiPlugin.8bf”
Cutout 25.5 - from the file “Filter Gallery.8bf”
Dark Strokes 25.5 - from the file “Filter Gallery.8bf”
De-Interlace 25.5 - from the file “Standard MultiPlugin.8bf”
Dicom 25.5 - from the file “Dicom.8bi”
Difference Clouds 25.5 - from the file “Clouds.8bf”
Diffuse Glow 25.5 - from the file “Filter Gallery.8bf”
Displace 25.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.5 - from the file “Filter Gallery.8bf”
Entropy 25.5 - from the file “statistics.8ba”
Export Color Lookup Tables 25.5 - from the file “Export3DLUT.8be”
Extrude 25.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.5 - from the file “FastCore.8bx”
Fibers 25.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.5 - from the file “Filter Gallery.8bf”
Filter Gallery 25.5 - from the file “Filter Gallery.8bf”
Fresco 25.5 - from the file “Filter Gallery.8bf”
Glass 25.5 - from the file “Filter Gallery.8bf”
Glowing Edges 25.5 - from the file “Filter Gallery.8bf”
Grain 25.5 - from the file “Filter Gallery.8bf”
Graphic Pen 25.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.5 - from the file “Filter Gallery.8bf”
JPEG 2000 25.5 - from the file “JPEG2000.8bi”
Kurtosis 25.5 - from the file “statistics.8ba”
Lens Blur 25.5 - from the file “Lens Blur.8bf”
Lens Correction 25.5 - from the file “Lens Correction.8bf”
Lens Flare 25.5 - from the file “Standard MultiPlugin.8bf”
Liquify 25.5 - from the file “Liquify.8bf”
Matlab Operation 25.5 - from the file “ChannelPort.8bf”
Maximum 25.5 - from the file “statistics.8ba”
Mean 25.5 - from the file “statistics.8ba”
Measurement Core 25.5 - from the file “MeasurementCore.8me”
Median 25.5 - from the file “statistics.8ba”
Mezzotint 25.5 - from the file “Standard MultiPlugin.8bf”
Minimum 25.5 - from the file “statistics.8ba”
MMXCore Routines 25.5 - from the file “MMXCore.8bx”
Mosaic Tiles 25.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.5 - from the file “Filter Gallery.8bf”
Note Paper 25.5 - from the file “Filter Gallery.8bf”
NTSC Colors 25.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.5 - from the file “Filter Gallery.8bf”
OpenEXR 25.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.5 - from the file “Filter Gallery.8bf”
Palette Knife 25.5 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.5 - from the file “Standard MultiPlugin.8bf”
PCX 25.5 - from the file “PCX.8bi”
Photocopy 25.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.5 - from the file “ChannelPort.8bf”
Pinch 25.5 - from the file “Standard MultiPlugin.8bf”
Pixar 25.5 - from the file “Pixar.8bi”
Plaster 25.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.5 - from the file “Filter Gallery.8bf”
Pointillize 25.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.5 - from the file “PBM.8bi”
Poster Edges 25.5 - from the file “Filter Gallery.8bf”
Radial Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Radiance 25.5 - from the file “Radiance.8bi”
Range 25.5 - from the file “statistics.8ba”
Render Color Lookup Grid 25.5 - from the file “Export3DLUT.8be”
Reticulation 25.5 - from the file “Filter Gallery.8bf”
Ripple 25.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.5 - from the file “Filter Gallery.8bf”
Save for Web 25.5 - from the file “Save for Web.8be”
ScriptingSupport 25.5 - from the file “ScriptingSupport.8li”
Shear 25.5 - from the file “Standard MultiPlugin.8bf”
Skewness 25.5 - from the file “statistics.8ba”
Smart Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.5 - from the file “Filter Gallery.8bf”
Solarize 25.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.5 - from the file “Filter Gallery.8bf”
Spherize 25.5 - from the file “Standard MultiPlugin.8bf”
Sponge 25.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.5 - from the file “Filter Gallery.8bf”
Stained Glass 25.5 - from the file “Filter Gallery.8bf”
Stamp 25.5 - from the file “Filter Gallery.8bf”
Standard Deviation 25.5 - from the file “statistics.8ba”
Sumi-e 25.5 - from the file “Filter Gallery.8bf”
Summation 25.5 - from the file “statistics.8ba”
Targa 25.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.5 - from the file “Filter Gallery.8bf”
Tiles 25.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.5 - from the file “Filter Gallery.8bf”
Twirl 25.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.5 - from the file “Filter Gallery.8bf”
Vanishing Point 25.5 - from the file “VanishingPoint.8bf”
Variance 25.5 - from the file “statistics.8ba”
Water Paper 25.5 - from the file “Filter Gallery.8bf”
Watercolor 25.5 - from the file “Filter Gallery.8bf”
Wave 25.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.5 - from the file “WIASupport.8li”
Wind 25.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.5 - from the file “WBMP.8bi”
ZigZag 25.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.3.0.57 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.3.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 204 ms - launch time impact: 43 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 3804 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 3392 ms - launch time impact: 1 ms
CC Libraries Panel (Prepared) 4.5.63.0 - from the file "Required Folder"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder"
Loaded at: 3807 ms - launch time impact: 0 ms
Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 3809 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 3810 ms - launch time impact: 2 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 3813 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3230 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3232 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder"
Loaded at: 3816 ms - launch time impact: 2 ms
Scan time: 0 ms - entries: 29

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

davescm

Community Expert

What free space do you have on your designated scratch drive?

Dave

C

cariusp12837852

Participant

I have kind of similar issue, my photoshop is using more than reserved memory, and when I start using the remove tool, its starts to lagg a lot, sometimes even freezing the whole pc. It happens with remove and healing brush too.

C

CommilitiaAuthor

Participating Frequently

Trying by switching Game Ready driver to Studio driver, yet I don't think it will work since this is more like a memory management problem...