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markk22250294
markk22250294
Participant
January 23, 2023
Question

Batch Downloading of Photoshop Cloud Files is Needed!

  • January 23, 2023
  • 1 reply
  • 2072 views

You need to setup a way to batch-download photoshop photos that were saved to the cloud. It is idiotic that you make people download each file individually and that your 'sync folder' is nothing of the sort. If it truly was a sync folder then the cloud documents would mirror the local folder documents. 

 

I'm starting the tedious practice of downloading each photo I saved to your cloud one by one, after this is done I don't plan on using your cloud again because you have failed to make the simple addition of providing your customers with an efficient way of controlling their own content.

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    1 reply

    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    January 24, 2023

    You could try opening however many cloud docs you want to download in Photoshop and batch save the opened files to a destination on your local hard drive.

     

    From one user to another, it might help to know that Adobe's Cloud Documents and files in your Creative Cloud folder are in fact different. 

     

    Cloud documents are in a special format (for example, PSDC instead of PSD) to allow you to open them in certain apps on various devices. You can access cloud docs online at https://assets.adobe.com/cloud-documents.

     

    Whereas the files you put in your synced Creative Cloud folder can be any sort of format, and that folder syncs between your computer and the cloud. You can access syned files online at https://assets.adobe.com/files.

     

     

      markk22250294
      markk22250294Author
      Participant
      March 16, 2023

      Well, Adobe, I just finished opening all my cloud documents in photoshop and saving them all down to my local computer one by one because you guys don't have devs smart enough to create a way for customers to batch-download their cloud files. At least now I can cancel my subscription and go back to my hard copy of CS6 without fear of losing my pictures. Is that why you want everyone to save their pics to your cloud? So they are locked into your monthly fee? Or is it because you use our photos to train your AI for free? 

       

      You know what, it doesn't matter. Just as long as you get that money, right?

        Conrad_C
        Community Expert
        Conrad_CCommunity Expert
        Community Expert
        March 17, 2023

        A lot of us use the current version and save the majority of files locally, because there is no requirement to save files to the cloud, and Photoshop can be set to save locally by default, so it ends up working the same as CS6 but being able to use the newer features.

         

        Although as long as CS6 runs on your computer, sticking with it is definitely an option, if you don't need the last 10 years of updates and new features.

         

        @markk22250294 wrote:

        your 'sync folder' is nothing of the sort. If it truly was a sync folder then the cloud documents would mirror the local folder documents. 

         

        This might be talking about two different services. Cloud Documents are separate cloud storage than Creative Cloud Files sync folder. Files you save as Cloud Documents do not show up in the Creative Cloud Files folder, and vice versa.

         

        You can open and save both types of cloud files in Photoshop. You open/save Cloud Documents directly from the cloud, and you open/save synced Creative Cloud Files from the local sync folder.

         

        Yes, this is confusing. And we haven't even compared those two to Creative Cloud Libraries. But the point is, if you want files to auto sync to a local folder like Dropbox or OneDrive, save to the Creative Cloud Files folder, not as a Cloud Document.

         

        And you're right…there should be an easier way to bulk-download Cloud Documents.

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