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Batch - Log errors to file not working in Photoshop 20.0.5 on macOS Mojave 10.14.5

New Here ,
Jul 31, 2019 Jul 31, 2019

I am attempting to use the Batch feature to play an action on a folder of images that is stored on a networked server. I have had success with this exact same process in the past. The problem I'm running into is that some of the files in the folder may be corrupted (I'm attempting to batch more than 60,000 image files in total, spread out across about 75 folders.)

When setting up my batch options, under "Errors" I've selected "Log Errors to File", which to my understanding should bypass any errors encountered, log them, and continue processing the batch. This is my desired result, that the batch will continue uninterrupted but log the filename of any images that cause an error.

However, when Photoshop does encounter an error, it is stopping my batch process and throwing this error message:

Screen Shot 2019-07-31 at 11.58.37 AM.jpg

If I click OK, the batch will continue, however, I need to be able to batch these files without constantly monitoring the progress, so this is not a viable solution. I have tried reverting back to previous versions of Photoshop, and also tired selecting the "Suppress File Open Options Dialogs" in the batch setup, neither of which have worked.

Has anyone else encountered this problem with the Log Errors to File feature? Any suggestions on how to get this to work correctly?

Here is a screenshot of how I'm setting up the batch (FYI, I have my save command built-in to the action, hence no destination selected):

Screen Shot 2019-07-31 at 3.08.59 PM.png

And here are my system and program specs:

Photoshop 20.0.5

iMac Retina 5K, 27-inch, 2019

Mac OS 10.14.5 (Mojave)

3GHz Intel Core i5

32GB RAM

Radeon Pro 570X 4 GB graphics card

Thank you!

Message was edited by: Sahil Chawla

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Adobe
Adobe Employee ,
Jul 31, 2019 Jul 31, 2019

Hi there,

Thanks for reaching out and explaining the issue in detail.

Have you tried checking all these and see if it helps?

Also, could you share a screenshot of the Action you're running?


Regards,
Sahil

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New Here ,
Jul 31, 2019 Jul 31, 2019
LATEST

Thank you, Sahil. Yes, I have tried each of those options individually, still having the same problem.

Here is a screenshot of my action:

Screen Shot 2019-07-31 at 4.33.33 PM.png

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