Battery usage

Question

I am not sure if this is a bug or just the software. I use Photoshop CC an old version. I have seen my battery draining really quickly recently and have been trying to work out why. I entered Task Manager to see what was running. My Opera browser was using a lot of power and all the Windows systems, but for some reason a lot of Abobe Cloud systems were running. I stopped all the processes from Adobe apart from one that kept reopening, so left that alone. At the time my battery usage was down to 70% and 3hours 49 minutes left. By the time I finishe messing about, my monitor showed 10 hours and 14 minutes battery power and 60 %. I therefore presume what Adobe Cloud systems were running have been draining the battery.

How about Adobe fix their software so that the processes only start up when an item of their software is opened, rather than running all the time and shortening the life of the battery and shortening working time.

Claire H. · Accepted Answer

Hi @ronecc1, were you able to resolve your issue? Please let us know if you further assistance. Thanks! ^CH

Noel Orridge · Answer

Hi @ronecc1, Thank you so much for reaching out! I completely understand how frustrating this can be, and I’m here to help. To get a better understanding of the issue, could you please share your system information? You can find it by going to Help > System Info in the application. Just copy the details, paste them into a document file, and attach it to your response. While it’s not possible to completely stop all Adobe background processes without potentially affecting Creative Cloud functionality or triggering persistent restart attempts, here are a few steps you can try to reduce background activity:Keep Everything Updated: Make sure your Creative Cloud desktop app and Photoshop CC are up to date. Updates often include performance improvements and fixes for excessive background activity.Disable Launch at Login:Open the Creative Cloud desktop app, go to File > Preferences (or press Ctrl + , on Windows), and under the General tab, uncheck "Launch Creative Cloud at login." This prevents the main app from starting automatically when your computer boots up. Please note that some background services may still run.Pause Syncing:If file syncing seems to be the issue and you don’t need it running constantly, you can pause syncing from the cloud activity icon in the Creative Cloud desktop app.For more detailed tips, you can also refer to this helpful Adobe article on optimizing Photoshop CC performance. Let me know if you need help with any of these steps or if the issue persists—happy to assist further!Cheers!

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