Black box in corner in Photoshop when fullscreen

[Tiny94]

Hello,

I have a bug recently after reinstalling my Windows 10. When pressing F for full screen this black thing appears on my display - sometimes shows in left corner sometimes in middle.

Without full screen it works pretty good.

I have the latest drivers for all apps and devices with Photoshop version 23.5. 2070S graphic card.

Thank you for your help! 🙂

[mglush]

Hi!

Was Photoshop working correctly before you reinstalled Windows? Is this black box inside the Photoshop window? Or on your desktop?

Michelle

[TheDigitalDog · Accepted solution]

First, try disabling GPU in the Preferences (Performance tab). Any better?
You can try this too: in Preferences>Technology Previews, check the box 'Deactivate Native Canvas' and uncheck 'Enable Native Canvas Rulers' options, then restart Photoshop. Does this work?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

[fabiom1025769]

thank God, no better, thank you!! it's almost a year that i tried to resolve this..

thank tou very much!

[Tiny94]

Hi, thank you for your reply!

Photoshop was working correctly before - but I have older version.
It seems box is inside the Photoshop (I didn't find this bug in other programs). If I move in full-screen it pops up.

Robin

[Tiny94]

Hello. thank you very much you saved me! Deactivate Native Canvas was solution for me - now I can be in full screen without black box. Thank you 🙂