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Bebibs
Participant
September 23, 2020
Pregunta

Black Box on Export (JPG or PNG) Photoshop

  • September 23, 2020
  • 2 respuestas
  • 1924 visualizaciones

Hi Team,

 

I keep getting this black box at the upper left side of the image every time i want to export my .psd file to .jpg or .png

 

Please help. 

Este tema ha sido cerrado para respuestas.

2 respuestas

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
September 23, 2020

Hi, which export method are you using?

Can you post the settings of export?

Any third party plugin?

Mylenium
Mylenium
Legend
September 23, 2020

Update your system's graphics driver and check your hardware acceleration stuff. This typically happens with wrong transparency handling with hardware overlays. For anything beyond that you have to provide system info and details about the actual export settings, image sizes and so on.

 

Mylenium

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
September 23, 2020

Hello, yes, check in preferences>performance, and post the contents of help>system info...

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