• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Black Box on Export (JPG or PNG) Photoshop

New Here ,
Sep 22, 2020 Sep 22, 2020

Copy link to clipboard

Copied

Hi Team,

 

I keep getting this black box at the upper left side of the image every time i want to export my .psd file to .jpg or .png

 

Please help. 

Screen Shot 2020-09-23 at 12.41.36 PM.png

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
LEGEND ,
Sep 22, 2020 Sep 22, 2020

Copy link to clipboard

Copied

Update your system's graphics driver and check your hardware acceleration stuff. This typically happens with wrong transparency handling with hardware overlays. For anything beyond that you have to provide system info and details about the actual export settings, image sizes and so on.

 

Mylenium

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2020 Sep 23, 2020

Copy link to clipboard

Copied

Hello, yes, check in preferences>performance, and post the contents of help>system info...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 23, 2020 Sep 23, 2020

Copy link to clipboard

Copied

LATEST

Hi, which export method are you using?

Can you post the settings of export?

Any third party plugin?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines