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Participant
June 2, 2020
質問

Black screen when launched

  • June 2, 2020
  • 返信数 1.
  • 346 ビュー

Hi all.

 

Recently, I have been unable to use Photoshop (and Illustrator). Opening the application results in this black screen. I am on the 21.1.3 version of the app, and I use a Macbook Pro, updated to the latest possible version. Attached is the screenshot from when I open Photoshop. I've attempted unchecking the graphics processor and reinstalling. Attempting to create a new file renders useless too. What should I do?

 

このトピックへの返信は締め切られました。

返信数 1

c.pfaffenbichler
Community Expert
Community Expert
June 2, 2020