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K. Cossairt
K. Cossairt
Participant
June 22, 2020
Question

Black square over Photoshop 21.2.0 taskbar icon running on Windows 10

  • June 22, 2020
  • 22 replies
  • 9945 views

Anyone else have a black square over the photoshop taskbar icon after updating to 20.2.0?  I've tried uninstalling/reinstalling, unpinning from taskbar.  Photoshop works fine but looking at this black square is driving me nuts!

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    22 replies

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    F
    FabiPhin
    Participant
    August 6, 2020

    I found a solution.
    First change the Icon to something else and then change it back to the original "PS" icon, worked for me!

    K
    kdago8080
    Participant
    July 22, 2020

    I have the same issue.. 

    I have tried unpinning it when the program is open and the box goes away..but as soon as I pin it again, the box shows up. None of the fixes mentioned in this thread have given me a solid/permanent solution..

    I got my IT department involved and noone can seem to figure it out..

    Anyone else have another fix??

    agneti
    agneti
    Participating Frequently
    July 27, 2020

    I changed the icon, it is an old fashion one, but at least I can see it 🙂

      K
      kdago8080
      Participant
      July 27, 2020

      There were some updates over the weekend and mine is showing just fine now... We will see how long this lasts... 

        D
        Dave CMC
        Participant
        July 2, 2020

        I had the same problem. Clearing the icon cache fixed it. Search Google for 'windows 10 clear icon cache'. On Windows 10 there are 2 folders that have cache files, previous versions of windows only had one file so make sure the instructions include both folders.

          leew57581900
          leew57581900
          Participant
          July 3, 2020

          Dave_CMC!!! You rock. Fixed it on the first try. I only had one cache file folder but deleting it fixed the issue and did not cause any other issues (so far) with anything else.

          leew57581900
          leew57581900
          Participant
          July 3, 2020

          Spoke too soon. it's back:(

          matthewf20982598
          matthewf20982598
          Participant
          July 2, 2020

          I'm having this issue as well. Interestingly, if I unpin it from the taskbar, it looks fine. The moment I pin it, it has the black square over it. 

            leew57581900
            leew57581900
            Participant
            July 2, 2020

            Same here. Driving me crazy. Just rebuilt an entirely new edit system on a HP Z4 Workstation, Windows 10 Pro. This so far has not been an upgrade. Tried everything.

            JJMack
            Community Expert
            JJMackCommunity Expert
            Community Expert
            June 30, 2020

            Quit a few Windows uses have reported they have this issue.  I do not believe the source of the problem has been found yet. 

            JJMack
            agneti
            agneti
            Participating Frequently
            June 30, 2020

            The icon became visible when I turned on High contrast in Settings. While I do like the visibility of the PS icon with the high contrast, I didn't like the rest, so I turned it off. 

             

              F
              fernandop54417338
              Participant
              June 30, 2020

              Same here, reinstalling Ps didn't help either.

                agneti
                agneti
                Participating Frequently
                June 30, 2020

                I think it is something with the local system. I run the same version of PS on two other computers and the icons are ok and visible.

                JJMack
                Community Expert
                JJMackCommunity Expert
                Community Expert
                June 29, 2020

                Quite a few window uses have reported this so there is a problems somewhere. However, the problem source location  has not been pinpointed.  Photoshop 21.2 and window seem to be the starting  common point. However all window users using Photoshop 21.2 do not have the problem.  What else do the users with the problem have in common.  There are several windows version many device drivers and version of them where is the fault point located is there only one.  The Problem shows in Windows task bar but the source is unknown.   Where in Adobe's ballpark, Microsoft's Ballpark or some third party's ballpark.

                JJMack
                agneti
                agneti
                Participating Frequently
                June 29, 2020

                Same here...

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