Black starting interface in Photoshop 2020

[jacopop22561453]

Hi everyone,

Yesterday I opened, as usual, Adobe Photoshop 2020 on my MacBook Pro and, intstead of the well known home interface, a black screen appeared.

I tried everything: downgraded it, uninstalled and installed again, forced the exit from the app but nothing worked.

Can anyone help me?

[Akash Sharma]

Hi there,

Sorry that Photoshop 2020 does not load the Welcome screen and instead showing a  blank interface. 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html#DisabletheHomescreenNewdoc... and let us know if that helps?

Thanks,

Akash

[imjmieslv72]

For anyone else that couldn't fix it by doing all the options suggested, I was able to fix mine by logging out of creative cloud then opening up photoshop & signing it again & it was corrected