Black thumbnail

[hennyd67658191]

Hi,

I have a question. Not special for Adobe, but because I cannot find an answer anywhere, I hope one of you can help me out.

My problem is that the last couple of months the background of my thumbnails in Windows 10 Explorer are black. I have a lot of brushes and other (semi_black files and now I cannot see the picture on the thumbnail. When I click on it to show it bigger on the right side of the screen, the bigger view is also black.

Does anyone knows how I can turn thiese backgrounds back to white again????

[Norman Sanders]

Since you are looking for an Adobe solution, I suggest you look at your thumbnails via Bridge. Once there, go to Preferences > Interface > Image Backdrop where, using the slider, you have the options of black, white and all the tones between those extremes.

[hennyd67658191]

Thank you for reacting Norman. I hace the Photographer version (Photoshop and Lightroom). No Brigde 😞

Do you have another suggestion? Don't need to be an Adobe-one...

[Guest]

You can install Bridge as part of your subscription.

You can also try this

FastStone Image Viewer, Screen Capture, Photo Resizer ...

[Guest]

You could also try this to see if it fixes the issue you're having with the thumbnails

Windows 10 Forums

[hennyd67658191]

Thank you for reacting Ged2016.

I tryd the Windows selution, but it did not work.

I think there is no problem with the icons, the thumbnails of my pictures are fine. It is just the black background  that makes that I can not see my black artwork on the thumbnails. I want that background white. So I think perhaps it is something from Windows, but I cannot find it and nobody answers to my questions there...

[Guest]

Hi

Can you post a screenshot

[hennyd67658191]

Hi Ged,

Here a screenshot of a combination:

Pictures OK

PSD-flie OK

PNG-file just black (is the same drawing as the PSD-file)

PNG-file with picture, other than a black drawing OK.

I have file full of black drawings and wordart. You can image how they look...

[Guest]

Try this

Right click on the desktop and select Personalize

Then select High Contrast Settings on the right side

Then select Choose a theme and from the drop down menu, mine is set to None, you may have it set to High Contrast Black, is so change it to none

[hennyd67658191]

The setting None is already selected... sorry.

I really apreceate your afforts! (I don't know or this is correct English, but I think you understand what I a trying to say...)

[Guest]

Can you post a screenshot

[hennyd67658191]

I just did. See above 🙂

[hennyd67658191]

O, its saying : being moderated

(or something. I see it in Dutch)

[hennyd67658191]

Ged, are yuo sure I can use Bridge with my Photographers submition? I can find it nowhere on the Adobe site...

[Guest]

You should see Bridge as part of the available apps in the Creative Cloud App

How To Install Adobe Bridge CC

You can also download Bridge from here

All the New Adobe CC 2018 Direct Download Links, Now Available! | ProDesignTools

[Guest]

Can you upload the PNG with the issue

Cheers

[hennyd67658191]

Is this OK?

[hennyd67658191]

Being moderated.

[Guest]

Cheers

Shows up fine on my Windows 10 PC in file explorer

I'm at a loss as to what's causing that on your PC but it's obviously PNG's with transparent backgrounds

[hennyd67658191]

Well, I think this is hopeless. I know it is a transparant background, for when I open the file it is OK to work with. Problem is I have to open lots of files before I have the right one (A lot of files have numbers in stead of names).

It is nog only my Photoshop files, alle PNG with transparant backgrounds are getting a black background in Windows explorer. And not just on my computer, also on my husbands and on my tablet (with Windows 10 on it).

I am trying to install Bridge at this moment, hoping that willt the solution...

[Guest]

OK try this,

Go back into the settings I mentioned above and select High Contrast White instead of None make sure Background is set to white, then click apply.

[hennyd67658191]

Nope, Everything turns into white, except my png-thumbnail...

[Guest · Accepted solution]

Sorry I'm all out of suggestions, I've Googled everything I could find and can't find anyone with a similar issue

It's either Bridge or FastStone image viewer that I mentioned above

You could try this, but not sure if that will fix the issue

How to Scan Windows 10 Files with SFC /SCANNOW - Windows 10

[hennyd67658191]

Tahnk you Ged for all your time and trouble.

I downloaded Faststone now. And geuss what: IT WORKS!

I did not want to use another programme than Windows, but I am sure this is much nicer than working with those black boxes.

Thank You very much for helping me out!

[Guest]

Hi no worries

In case you need to you can change the background color in FastStone by going to settings, I think the default is black