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Blank document screen on update to PSD 2021

New Here ,
Oct 28, 2021 Oct 28, 2021

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I just updated to Photoshop 2021 from 2019 and now when I open certain PSD docs the docuemnt window is jsut blank and I can't work with the document. I also cannot seem to restore to PSD 2019 though creative cloud. Very frustrating. Here is a screen cap:Screen Shot 2021-10-28 at 12.53.32 PM.png

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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Go to preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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I noticed you posted Photoshop 2021.  Did you mean Photoshop 2022?  2022 was release most recently, Oct 20, 2021.

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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The screenshot shows 2021

2021-10-28 18_21_16-Blank document screen on update to PSD 2021 - Adobe Support Community - 12480429.png

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