Blank Home screen photoshop 2020

[ajabbaar2014]

Hi, my photoshop hasn't been working the home screen is completely blank and nothing is there. It won't let me open a new page however will let me open work I have done previously? please help ;( thankyou!

The device I am using Is a Macbook PRO and this has been a recent issue I have checked for updates on my laptop and everything is up to date

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

And turning off Photoshop > Preferences > General > Auto Show the Home Screen? 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

Basic troubleshooting steps to fix most issues

[ajabbaar2014]

Hi, I’ve tried these and still no luck, I’ve also tried deleting and reinstalling. I’ve tried the cmd and shift which resets the settings.

Not sure what else I can do

Get Outlook for iOS

[c.pfaffenbichler]

Have you checked out these pages? 

Home screen/New document window is blank, frozen, or doesn't display

Disable the GPU to quickly narrow down the issue

[HSDA]

I tried this and it worked for me.

Rename the UXP folder to ~UXP.

• (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
• (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

[Derek Cross]

To reset your Photoshop preferences, do so under the General tab in Photoshop preferences.

[benish.abudaff]

hi, I have the same problem! did you get any solution?

[Arminel]

unfortunately no 😞 tech support still can't help to solve this