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Blank Screen on Photoshop?

New Here ,
Mar 26, 2020 Mar 26, 2020

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So every time I open photoshop it basically shows nothing.

 

I've attached what computer I'm on and what photoshop looks like. PLEASE HELP

Screen Shot 2020-03-26 at 9.13.40 pm.pngexpand imageScreen Shot 2020-03-26 at 9.46.29 pm.pngexpand image

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Adobe
Community Expert ,
Mar 26, 2020 Mar 26, 2020

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Mar 26, 2020 Mar 26, 2020

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I've done nothing with it so far. I got a new laptop today and one of the first things I did was download photoshop, but straight away it would show nothing. 

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Community Expert ,
Mar 26, 2020 Mar 26, 2020

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»Newness« is no guarantee … so please try GPU trouble-shooting at least. 

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

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New Here ,
Mar 27, 2020 Mar 27, 2020

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Just tried that but nothing happened 😞

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