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PaulOtrium
PaulOtrium
Participating Frequently
October 29, 2019
Question

Blurred images when exporting artboards using 'Export As...' for retina.

  • October 29, 2019
  • 5 replies
  • 4991 views

When I export my artboards with 'Export As...' not all layers are sharp. I've checked and I'm using smart objects, which size is big enough (I checked this when opening). They are scaled down in the artboards, and also in the scaled version of my exports.

Some other layers remain sharp.

 

It's a repetitive action I have done for serveral months, which always went well. Also working with PS for many years, but to be honest.. I have no clue now. Is it a bug?

This topic has been closed for replies.

5 replies

alexanderkaplan
alexanderkaplan
Participating Frequently
January 17, 2024

Hey, so I know it's been a while, but I just found the answer to this on another thread — if your images are PSDs vs. jpgs/tiffs — it will upscale just fine! I tested it and it works! 

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    January 17, 2024

    Tiffs and PSDs are similar. Both support multilayered files and upscale with equal success (or issues). JPEGS are single layered and use lossy compression with associated artifacts.

    Dave

    alexanderkaplan
    alexanderkaplan
    Participating Frequently
    January 17, 2024

    The thread where I found this soluting stated that Tiffs won't work — I didn't personally test this though.

    A
    aasdasdasdasdasdasasdsa
    Participant
    December 21, 2021

    Insane that this issue still not hasn't fixed. We moved to Figma instead. Works like a charm.. 🙂 

      PaulOtrium
      PaulOtriumAuthor
      Participating Frequently
      November 21, 2019

      Hey Adobe.. I think it's bad I still have the problem and noone is replying.
      I'm having this issue as well when creating a new file and I'm sure I've checked everything. Please help..

      Right now I used Sketch to do it, in combination with exporting assets in png, but this is not the way I would like to work.

       

      Below you will find the exports of both applications.

      Photoshop

      Sketch

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      November 21, 2019

      Those two are not from the same file. What are you trying to show?

       

      The forum software is hopeless when there's more than one image, it's impossible to get them both to show at 100%. Can you put both into one image and post that?

       

      PaulOtrium
      PaulOtriumAuthor
      Participating Frequently
      November 22, 2019

      I see.. Via this link you will find a comparison of the two images.
      Look how weird Photoshop renders my 'smart' objects.. It just enlarges the pixels..

      https://i.imgur.com/FXDMapj.jpg

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      October 29, 2019

      Do you have a high resolution monitor?

       

      Web browsers, photo viewers etc scale up 2x when they detect such a display, so that everything displays at the physical screen size you're used to from a traditional display. One image pixel is displayed by four screen pixels. Effectively, they turn your high resolution display into a standard low resolution one.

       

      Photoshop doesn't scale, and displays accurately, at native screen resolution. So it gets smaller.

        PaulOtrium
        PaulOtriumAuthor
        Participating Frequently
        October 30, 2019

        My MacBook has, my external display has not. 
        You are right that sometimes the picture is displayed @2x and sometimes not. But I would expect (and with the usual exports the case) that the file remains sharp. Now the export is blurred. 

        Here is the file attached. (The logo in this case is sharp, but the picture is blurry, while the source of the picture is a really big photo)

         

        PaulOtrium
        PaulOtriumAuthor
        Participating Frequently
        November 6, 2019

        Noone?

         

        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        October 29, 2019

        Hi Paul,

        Sorry to hear that the exported images look blurred, could you please let us know the version of Photoshop and the Operating system you're working on?

         

        Also, does it happen with every document or some specific one's?

        What format are you exporting the artboards in?


        Regards,
        Sahil

         

         

        PaulOtrium
        PaulOtriumAuthor
        Participating Frequently
        October 30, 2019

        Thanks for the reply. I'm working at a MacBook Pro With MacOS Catalina installed, and running Photoshop 2019 CC 20.0.7.

        The problem does not always occur. I've used a file I already made and changed some visuals (smart objects), and saved the file as a seperate file. But nothing has changed in the settings, I guess?

         

        I'm exporting the artboards to 1,5x sRGB jpgs with a compression of 71. (This I have been playing with, all with the same result).

         

        Regards, Paul 

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