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ddmd16093332
Participating Frequently
November 22, 2018
Answered

Bonjour, administrator rights

  • November 22, 2018
  • 2 replies
  • 555 views

I have install photoshop 2019 CC + creatif cloud ...

I have remove the  administrator rights.

Now i cannot open JPEG in photoshop.

Why ?

Photoshop need administrator rights ??

Thanks.

This topic has been closed for replies.
Correct answer

Hi, i have reinstall all adobe creative suite + photoshop in user account + admin rights on it.

And same problems ....

I have check all drivers on my HP laptop + intel drivers support / assistance

Nothing to do all is update allready !

I5-7200U on my laptop and no graphics card.

And i have do Téléchargements de logiciels et de pilotes HP pour les ordinateurs portables HP | Assistance à la clientèle HP®

Because it is HP laptop, and i have do all update.

I will try to uninstall my intel graphics card.

+ It no on this account. I can give you e-mail adress if you would in MP.

BR


Hi

Download and reinstall the driver from here, even if Intel Support Assistance tells that no updates are available

Downloads for Intel® HD Graphics 620

2 replies

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 22, 2018

Hi there,

To open and edit any image in Photoshop from a particular drive, Photoshop needs read & write access to the file which requires correct permissions.

Regards,
Sahil

D
ddmd16093332Author
Participating Frequently
November 22, 2018

Hi,

I have the jpeg in my desktop ...

W10, 1803.

Reinstall photoshop in account administrator, and i have problem on my name user ...

Thx

A
Anonymous
November 22, 2018

Hi

Are you getting an error message when you try to open a jpeg, can you open any other files type PSD's etc

D
ddmd16093332Author
Participating Frequently
November 22, 2018

No nothing, just cannot see images :s on background.

I can see the icon of the jpeg in "calque".

A
Anonymous
November 22, 2018

Yes, so they is something to do ?


Hi

This is normally caused by a GPU driver, you need to go to the manufacturers website and download the latest driver

Either Intel

Drivers & Software

AMD

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops

or Nvidia

Download Drivers | NVIDIA

Take a look here

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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