Brightness/Contrast becomes unresponsive - requires Force Quit

[OzPablo]

This new update is a disaster - it may have fixed existing bugs BUT has also added new bugs!! Every time I try to use Brightness/Contrast the program becomes unresponsive and I have to force quit.

Please fix.

[GWSHARK101]

Following this thread as the Color Balance aslo causes this issue.  I have rolled back to PS 21.1.2 and the problem is gone...but lost my workspaces and my brush presets in the process.  Adobe needs to fix this asap.

[c.pfaffenbichler]

See Pete Green’s post: 

Photoshop 21.1.3: Hue Saturation dialog not responsive

[paultmoon]

Can someone confirm that the latest Photoshop build is crashing/freezing on the Image > Adjustment > Brightness/Contrast... control?

[John Waller]

Known issue apparently. Adobe is investigating.

Brightness/Contrast becomes unresponsive - requires Force Quit

Photoshop 21.1.3: Hue Saturation dialog not responsive

[aroo guru]

Gosh!! i'm stuck with this too.. just lost 1hr of work! pff... I hope the file recovers, going to have to force quit it. 

[SueN]

Yes! me too. Frozen right now, and it keeps happening!!! I thought it was my old computer, but maybe it's not. I wish Adobe would just fix it!

[Jeff Arola]

You need to install the latest photoshop 21.2.1 update by going to Help>Updates in photoshop.

[TENLLADOSTUDIO]

Hello,

the Hue / Saturation or Brightness / Contrast options generate a Photoshop freeze. In the same document the day before the update of 5/19/2020 that problem did not happen.

Photoshop version is: 21.1.3 for MAC

MacOS MOJAVE 10.14.6
the computer is an IMAC 2019 - Processor 3.1 Ghz Intel Core i5, Memory: 64 GB

Thank you ,

regards
Tenllado Studio

[c.pfaffenbichler]

Hide the rulers (cmd-R). 

Adobe is aware of the issue … 

[TENLLADOSTUDIO]

Thanks!!

[sptnk021]

I just discovered this issue; apparently it's still ongoing after a few weeks.  I just tried cmd-R to remove the rulers and THAT isn't working either.

[c.pfaffenbichler]

Photoshop 21.1.3: Hue Saturation dialog not responsive

[peterd_]

Thank you very much for your support! It worked!

[wwhartman]

I'm having the same issue.

[giuliaorecchia]

I have the same problem

[c.pfaffenbichler]

Did you hide the Rulers?

[geneblakeney]

I'm having the same issue

[gener7]

Hiding the rulers or moving the dialog box off the main work are usually solves the problem. If for some reason it does not, apply Hue/Saturation as an Adjustment Layer. You get the same controls and you evade the problem until a fix comes out.

As a reminder to all, we are forum helpers that volunteer our own free time to help others. We are not privy to Adobe's release schedules and can't say when a fix will be ready.

[Ampersand Inventions]

Thanks for the advice and patience! 

[PECourtejoie · Accepted solution]

Hello, please go to your Creative Cloud app, and run the update so that you have Photoshop 21.2 installed, as this issue is fixed, according to this help document: Find issues fixed in the latest release of Photoshop

[TiagoGodoy]

Hello, I have recently upgraded my system to the latest version of Catalina: 10.15.5 
The moment I did that, the Hue Saturation function on Adobe Photoshop crashed the app.

Just to give the follow-through:

CMD + U (the hue/saturation box opens)

Once you start to move the arrows (hue, saturation or lightness), once you reach +4, it crashes.

Anyone having the same experience?

Thank you!

[Charu Rajput]

Hi,

Did you try the solution from the following thread

Hue / Saturation or Brightness / Contrast options generate a Photoshop freeze.

Let us know if this workds for you.

[Charu Rajput]

This is known issue, and Adobe team is working on it. You can vote this issue and read about the same

Photoshop 21.1.3: Hue Saturation dialog not responsive