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Participant
May 19, 2020
Answered

Brightness/Contrast becomes unresponsive - requires Force Quit

  • May 19, 2020
  • 4 replies
  • 3075 views

This new update is a disaster - it may have fixed existing bugs BUT has also added new bugs!! Every time I try to use Brightness/Contrast the program becomes unresponsive and I have to force quit.

Please fix.

This topic has been closed for replies.
Correct answer PECourtejoie

Hello, please go to your Creative Cloud app, and run the update so that you have Photoshop 21.2 installed, as this issue is fixed, according to this help document: Find issues fixed in the latest release of Photoshop

4 replies

Known Participant
May 22, 2020

Hello,

the Hue / Saturation or Brightness / Contrast options generate a Photoshop freeze. In the same document the day before the update of 5/19/2020 that problem did not happen.

Photoshop version is: 21.1.3 for MAC

MacOS MOJAVE 10.14.6
the computer is an IMAC 2019 - Processor 3.1 Ghz Intel Core i5, Memory: 64 GB

 

Thank you ,

regards
Tenllado Studio

c.pfaffenbichler
Community Expert
Community Expert
May 22, 2020

Hide the rulers (cmd-R). 

Adobe is aware of the issue … 

Known Participant
May 22, 2020

Thanks!!

c.pfaffenbichler
Community Expert
Community Expert
May 21, 2020
Inspiring
May 21, 2020

Following this thread as the Color Balance aslo causes this issue.  I have rolled back to PS 21.1.2 and the problem is gone...but lost my workspaces and my brush presets in the process.  Adobe needs to fix this asap.

 

Participant
May 21, 2020

Can someone confirm that the latest Photoshop build is crashing/freezing on the Image > Adjustment > Brightness/Contrast... control?

John Waller
Community Expert
Community Expert
May 21, 2020
Participant
May 27, 2020

Gosh!! i'm stuck with this too.. just lost 1hr of work! pff... I hope the file recovers, going to have to force quit it.