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nerderiffic
nerderiffic
Participant
April 14, 2018
Answered

Brush/Erase Tool moving the canvas

  • April 14, 2018
  • 3 replies
  • 3266 views

I've seen this happening to others with Wacom tablets and i've tried everything, Basically I'm trying to draw and erase but each time i press down on my tablet it just moves the canvas instead. I'm using a Huion H420 pen tablet and Photoshop CC 2018, I've tried everything i can think of, including the solutions given for people with Wacom tablets, which either did nothing for me or just made it worse. I know it's an issue with the Windows Ink workspace but I've found no way to turn it off.

I'm completely stumped with this i just don't know how to fix it and it's making drawing almost impossible.

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Correct answer PECourtejoie

Hello, Microsoft has issued a corrective patch recommend by Adobe to fix this scroll issue : Cannot paint with stylus when zoomed in on image | Windows 10

3 replies

PECourtejoie
Community Expert
PECourtejoieCommunity ExpertCorrect answer
Community Expert
April 27, 2018

Hello, Microsoft has issued a corrective patch recommend by Adobe to fix this scroll issue : Cannot paint with stylus when zoomed in on image | Windows 10

    E
    Eliav5CCC
    Participant
    May 29, 2023

    Also have this issue - using a Mac MacBook Air (M1, 2020), version 12.5. 

    Any advice? Thank you 

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 14, 2018

    Hi

    The latest windows update (KB4093112)  has caused an issue with tablets and Photoshop.

    You can either :

    Undo the update

    or

    Do the following (recommended) :

    1. Use notepad to create a text file and type in :

    UseSystemStylus 0

    2. Save the file as PSUserConfig.txt in the following location
    C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

    3. Go to the  tablet properties and uncheck "Use Windows Ink"

    4. Restart Photoshop

    That is it - all should now work well (you need to do all the above steps to retain pen pressure)

    Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

    https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

    Note 2 : If you have another version of Photoshop installed e.g. CC2017 then you will need to add the file to the CC2017 folders

    Dave

      nerderiffic
      nerderifficAuthor
      Participant
      April 14, 2018

      I tried the third option and it's all sorted thanks!

      daved49362440
      daved49362440
      Participant
      April 14, 2018

      Hi I had the same issues with a Wacom Cintiq Pro. I used the first option of settomg the UseSys Stylus 0 now my size sensitivity for pen pressure is always on regardless of settings?  Thanks

      magical_Skyline0D4A
      magical_Skyline0D4A
      Inspiring
      April 14, 2018

      Hello,

      read this post https://forums.adobe.com/thread/2472952

      A recent Windows 10 Update seems to be changing the windows ink behavior

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