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ELECTROHERMIT
ELECTROHERMIT
Inspiring
January 23, 2019
Answered

Brush Smoothing Crash

  • January 23, 2019
  • 2 replies
  • 1024 views

I had days and days of crashing on my new workstation and finally, with the help of the Adobe Forum included, managed to isolate the problem to the SMOOTHING  option for brushes. When painting, using my Wacom stylus, with Smoothing checked ON, I get an absolute freeze which requires a hard quit.

Does adobe intend to address this? I would like to hear from Adobe on this. Hopefully this will be fixed in one of the upcoming Photoshop releases.

I am not the only one experiencing the Smoothing crash, as there are previous threads on this known issue.

    This topic has been closed for replies.
    Correct answer andreamaestri

    I did have problem before as well, but I found the WinTab workaround does the trick if you're on Windows.

    You will need to disable Windows Ink

    Image result for wacom windows ink

    and if you go on

    C:\Users\[Your Username]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings

      Create a file named:

    PSUserConfig.txt

    And write this inside:

    # Use WinTab

    UseSystemStylus 0

    2 replies

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 23, 2019

    This is not Adobe support and they do not make public their plans.  You also did not state what Platform or Photoshop version.  Adobe only make updates to the current Photoshop version. I do not seem to have a hang problem with Photoshop CC 2019 with its latest update on my Windows 10 Workstation with the Latest Windows 10 updates using my Wacom Intuos Pro with the latest Wacon drivers.  I would also not state that I can use Adobe's  Pull string mode well

    Turning off Adobe smoothing and turning on Lazy Nezumi Pro smoothing works better than Adobe smoothing.

    JJMack
      ELECTROHERMIT
      ELECTROHERMITAuthor
      Inspiring
      January 24, 2019

      Adobe Cloud, auto update on. (most recent PSD update)
      Windows 10 Pro, auto update on.
      Wacom Bamboo, latest driver.

      It is definitely smoothing, I spent some time isolating it. Absolutely freezes with smoothing on, no question.
      I went through every brush and turned OFF smoothing, not sure if it comes back ON if you create a new brush, I'll have to try it.

      andreamaestri
      andreamaestriCorrect answer
      Participating Frequently
      January 23, 2019

      I did have problem before as well, but I found the WinTab workaround does the trick if you're on Windows.

      You will need to disable Windows Ink

      Image result for wacom windows ink

      and if you go on

      C:\Users\[Your Username]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings

        Create a file named:

      PSUserConfig.txt

      And write this inside:

      # Use WinTab

      UseSystemStylus 0

      ELECTROHERMIT
      ELECTROHERMITAuthor
      Inspiring
      January 24, 2019

      This looks great, I might try this and see if there is some improvement.

      Thanks

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