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Krystian3515665153uw
Participant
November 4, 2024
Question

Brushes keep disappearing after reboot

  • November 4, 2024
  • 1 reply
  • 184 views

All my brushes keep disappearnig after I shut down my laptop and I have to import them back to Photoshop again and again. I don't know what's wrong. Version of the app is the latest and my system is Windows 11.

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 5, 2024

Hey, @Krystian3515665153uw. Welcome to the Photoshop Community. I'll help you figure this out. 
Are your Brush presets kept in separate preset groups? How extensive is your brush library? Does it have 3-4GBs as preset files? 

 

Before anything else, please try these steps:
Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025. old), You can restore these preferences later if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Once Photoshop restarts, import your Brush presets & arrange them in separate groups via the Brushes manager.

 

Let me know how it goes.

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

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