isaiah27631679o85y

Participant

Answered

Buffering when trying to save for web

Forum|Forum|3 years ago
December 19, 2022
2 replies
213 views

When i try to save a image to my files it takes about 20 seconds for the finder app to pop up. This just started happening a few days ago, ive updated my app, restarted my laptop and ive made my ram usage for the app higher. I also do not have any other apps open. Nothing seems to be working.

2022-12-19_09-36-47.zip

macOS

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Correct answer CShubert

Hi @isaiah27631679o85y sorry you are seeing this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory

isaiah27631679o85yAuthor

Participant

Ah man Cory thank you so much. Restoring my settings fixed the problem!

Have a great day!

Community Manager

Correct answer

Community Manager

Hi @isaiah27631679o85y sorry you are seeing this.

Let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Cory