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Bug: Can't resize some text boxes

New Here ,
Jun 29, 2016 Jun 29, 2016

I can't resize some text box layers. The layers are not locked, neither are their parent groups/folders. Sometimes the unresizable text box layers will only allow me to resize vertically (height) but not horizontally. When I try to resize in different directions, the text box layer just gets deselected.

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correct answers 1 Correct answer

Adobe Employee , Jun 29, 2016 Jun 29, 2016

Hi keanegiga,

Would suggest you to reset text tool > relaunch Photoshop and then, check.

Refer this article for tool reset: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#tool

Regards

Chetna

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Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

Hi keanegiga,

Would suggest you to reset text tool > relaunch Photoshop and then, check.

Refer this article for tool reset: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.h...

Regards

Chetna

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Community Beginner ,
Jul 06, 2016 Jul 06, 2016

I have a very similar issue, which I haven't experienced before the latest update. I can resize using the boxes on the same side of the alignment of the text, but clicking on the opposite side only deselects the box.

In the example below, the text is aligned left in the box. If I click anywhere to the right of the red arrow, the box is deselected. The cursor appears as expected (text cursor inside the box, resize arrows on the border), but clicking just deselects.

textboxbug.jpg

If the text is set to align right, the problem reverses; I can't resize using the left boxes because any clicks to the left of a certain point deselect the box. When the text is centered, the text box behaves normally.

The problem doesn't happen with all text boxes, and I haven't been able to force it to appear in a new box since yesterday, but it does remain in the text box I provided as an example above.

I've reset the text tool, relaunched PS and restarted my computer. Maybe it was just a glitch, but I'd like to know how to fix or avoid it for the future. It's quite annoying when it happens.

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Mentor ,
Jul 06, 2016 Jul 06, 2016

Hi

Seem related to [ X ] Auto Select:, while using the Move tool.

You kinda need to use one of the control ( 8 square boxes ) for resizing.

But I see you are using the Text Tool, and I don't seem to reproduce your problem.

Pierre

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New Here ,
Jul 12, 2016 Jul 12, 2016

I am experiencing this exact issue as well since the latest update.

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New Here ,
Jul 12, 2016 Jul 12, 2016

Resetting the tool did not work for me. I'm experiencing the exact problem jrodt described (can't resuze using any of the resize boxes except the ones on the side that the text is aligned to.

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Community Beginner ,
Aug 03, 2016 Aug 03, 2016

I'm having the same issue, when using the type tool to resize a text box I'll click on a handle to resize and the resize cursor changes back to the 't' type tool cursor and the text box I'm trying to resize is no longer selected. I reset the type tool and restarted ps but still having the same problem. I'm using the latest Version of CC and a wacom inutos 4 tablet on osx 10.10.5. Sp frustrating and a huge waste of time. please help!

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Explorer ,
Jan 16, 2017 Jan 16, 2017

This bug is still happening as of today. The zoom-out below 63% workaround works but makes the experience on Retina display MBP not ideal. Tried the reset tool suggestion but that did nothing. Hope that can be solved soon.

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Explorer ,
Jul 18, 2016 Jul 18, 2016

Here is my problem, it sounds the same as you

https://goo.gl/photos/CvT9iUcAQSYhDAPs9

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Community Beginner ,
Jul 19, 2016 Jul 19, 2016

I have the same issue. Resetting the text tool doesn't help.

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Community Beginner ,
Jul 19, 2016 Jul 19, 2016

Quick update. I zoomed out and it seems this bug only affects me when the zoom level is at 75%. At other zoom levels, the text box works as it should.

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Community Beginner ,
Jul 19, 2016 Jul 19, 2016

No edit function? I wrote 75%, but it should say 66.7%.

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Explorer ,
Jul 19, 2016 Jul 19, 2016

i played around with this and it seems you might be on to something. if i zoom in past 63.69% the issue exists. if i zoom out smaller then 63.69% the issue is gone

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Community Beginner ,
Jul 19, 2016 Jul 19, 2016

Yep same here. We have an accord, as they say!

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New Here ,
Aug 08, 2016 Aug 08, 2016

I too am having this issue, the >66% trick is working but wtf, why did this happen at all and when can we get a fix?

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Explorer ,
Aug 09, 2016 Aug 09, 2016
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Explorer ,
Apr 12, 2017 Apr 12, 2017

Same problem here. Resetting the tool does not do anything, only zooming out somehow makes it work.

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New Here ,
Jun 01, 2017 Jun 01, 2017

I'm having this issue too and it's driving me crazy. I've tried resetting text tool, relaunching program, zooming in and out like mentioned above and nothing seems to work.

Tips?

I just purchased Illustrator so it's frustrating to stumble upon a bug the first day I'm using it

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Explorer ,
Aug 08, 2017 Aug 08, 2017
LATEST

I too am having this problem -- maybe a clue to the bug is that it happens with my pre-existing files, made before 21.1.0 (2017)

this glitch makes it impossible to edit and resize text boxes. (They are all of course to be area type.)

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Community Beginner ,
Jul 13, 2017 Jul 13, 2017

Is it possible to hear an answer? This is the most stupid error, I cant use my Illustrator when I can't resize a textbox. There is an mysterious answer about photoshop, but an answer about illustrator is missing. I really dont like to pay for something that does not work. Please do something! And not tomorrow - we are people who pays for this crap!

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