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Inspiring
April 21, 2022
Question

Bug - Clipboard problem - Sometimes can't Paste images into existing canvas

  • April 21, 2022
  • 33 replies
  • 14477 views

Hello, sometimes I get a weird bug where I can't Paste a copied image into an active canvas in photoshop. To fix the problem I have to jump through some specific hoops (hoping this is helpful to you guys for fixing the bug, too)

The problem:
Sometimes when I Right click (in my browser for example) > Copy image > Paste into my acvtive photoshop canvas > The previous/wrong/cached file from the clipboard is pasted in. No matter if i use Ctrl+V or Edit > Paste, same result. 

The solution:
I have to goto File > New (note this is actually the wrong canvas size, it should be the copied file dimensions like it normally is) > Create > Paste now works > Close this new file > Paste again in my canvas and NOW it does work.


It's bizarre. Note this doesn't always happen. Maybe 50% of the time only. 

I'm on windows 10, and I keep my photoshop up to date (subscription)

Any help is much appreciated

Thanks

33 replies

onep1xel
Participating Frequently
June 23, 2022

I have resolved my issue - which was the same I think,

My 'new' file was always the same dimmensions - not that of the clipboard.

The issue was in 'templates' tab of the new document dialogue. I had somehow created a 'new documnent' template size that would over-ride the clipboard size.

I deleted it, and that's that - back to normal. 

SimplTrixAuthor
Inspiring
July 2, 2022

Just wanted to give this thread a nudge, and mention that I still suffer my the clipboard issue on a daily basis.

 

And just to clarify, the MAIN problem from this thread is the fact that:

-When I right click > copy image from a browser > Photoshop fails to update the clipboard and pastes the previous image. This only happens sometimes, and I have no idea why. 

 

-Sometimes [when its happening] if I do it extra slow in browser, it will update and work.

 

-However, EVERY TIME it's happening > I can goto file > New > Paste > and it pastes flawlesslessly [except the canvas auto size is wrong, which btw was happening before the big clipboard bug thread currently happening] > only then can I go back to my main canvas and paste works. 

TLDR:
In photoshop, Paste sometimes doesnt work in my active document (it pastes previous clipboard image)
But it works if i goto File > New > Paste now works > then going back to the original doc Paste now magically works here too (as it should)

Inspiring
July 26, 2022

I had the same issue, but after reading several topics about the issue I turned multiple clipboards in windows on and off again and that did seem to do the trick. At least for now.
But this is still an issue that should be addressed instead of turning off basic OS functionality.

SimplTrixAuthor
Inspiring
June 8, 2022

Re: The clipboard/paste issue, it's only happened once since the rollback yesterday and video driver update. Maybe an improvement? I will never know if it was the video card driver or photoshop though, because i did them at the same time. I can tell though, photoshop is performing WAY better (faster).

 

The one thing that makes me think its 100% photoshop and not a PC issue (when it does happen) is how Paste actually "works" properly if i goto New > File > Paste (my workaround), but doesnt work in an active document im working on. It will Paste every time properly in any other program too. This all leads me back to it being a photoshop performance/processing/lag issue somehow. 

 

Re: the line tool, I see thank you. That's what I suspected, and very inconvenient to go through an additional menu. I personally hate "shape strokes" to begin with, and avoid them at all costs, opting for the FX stroke instead. Especially because you can apply a stroke to multiple layers with effects (copy paste layer styles), but can't do that with the shape stroke. That's a big drawback, and I see the line tool is basically built around shape strokes entirely. But I think the lacking ability to hit Ctrl + click a "layer thumbnail" to create a selection (from the line layer) is the biggest let down. 

My workaround for the line tool currently is to just pull out the square shape > click > define 1px width and 100px height and go from there. But I miss the ability to create a line on a diagonal (can't with this workaround)

This default stroke on the shapes i make is pretty annoying though (however seems to be fixed, or should i say unbroken, in this earlier 22.0 version)

Pete.Green
Adobe Employee
June 8, 2022

If you increase the width, prior to making the line, you'll have more anchor points to work with. 

 

For Selections: Once you have a line, you can create a selection from the Path within the Paths panel, right click the path > Make Selection. Or with the Line Tool or Direct Selection tool and right clicking on the Line itself will display a menu with "Make Selection".

 

There doesn't seem to be a way to revert the line tool behavior.

 

Curious if Paste is working for you in a previous version successfully?

 

Regards,

Pete

SimplTrixAuthor
Inspiring
June 8, 2022

I think both "pixel" mode and "weight" mode are tied to the "New" line tool though. I've downloaded the 22.0 version (as far back as i could go), and have been using that, can confirm that the line tool is the "New" line tool so it won't matter I won't be using it. 

With the new line tool you also can't create a selection from the line's thumbnail. Just everything about it working like a 2 anchor path using strokes to take shape is horrible UX from my perspective. There is no benefit to this and there is several draw backs, as I mentioned at least 5 in my replies.

 

Is there a "legacy line tool" option i dont know about maybe?

Pete.Green
Adobe Employee
June 8, 2022

Thanks for the feedback on the Line tool. 

 

You ask, "Any particular reason you recommend 22.3 over 22.0?"

 

In the helpx article that was linked, there's a note about versions there. 

 

Pixels mode and Weight are not available for the Line tool in Photoshop version 22.0-22.2.

 

There were updates to the Line tool beyond 22.2, so in the case that you use Pixels mode I recommended a version beyond 22.2.

 

Regards,

Pete

SimplTrixAuthor
Inspiring
June 8, 2022

I think 22.3 was the version where the "Save As > JPG" fiasco happened wasnt it? or was that 22.4? Any particular reason you recommend 22.3 over 22.0?

 

----
And regarding the line tool (perhaps this is better suited for a new thread), the line tool used to be a simple "shape", but in the shape of a line. Everything about it was like a shape, you could transform its anchor points if you wanted to, you could quick fill with your foreground or background colors, you could transform the shape and make it wider if you wanted to, and you could also add a stroke if you wanted.


The "New and improved" line tool does half those things, and seems rather useless. I can't simply change the color of the line with my foreground or background colors, can't transform anchor points or width like we used to, I can't even seem to make it bigger than 1px wide (guessing its now some silly stroke options inside a hidden menu somewhere now though, I love extra steps). Overall a tool that will never be used again by me (unless reverted back). Vs a tool i used to use daily. 

Pete.Green
Adobe Employee
June 8, 2022

Hi @SimplTrix

 

22.3 or later (22.4/22.5) would be a good version to start with, and the Line tool should work just fine there. Can you add more details on what you mean by a functional Line tool?

 

Regards,

Pete

SimplTrixAuthor
Inspiring
June 8, 2022

Do you know what version still had a functional line tool? Was that pre 22.0?

I see 22.0 is the latest version available, is there no way to go earlier than 22.0 ?

CShubert
Community Manager
Community Manager
June 8, 2022

Hi @SimplTrix, I believe that would be 22.0.0.

 

SimplTrixAuthor
Inspiring
June 8, 2022

Do you happen to know what PS version was around 16 months ago?