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E
eu.tavaress
Participant
October 27, 2021
Question

Bug in last photoshop update

  • October 27, 2021
  • 3 replies
  • 143 views

Today I went to save a post carousel, by [ Export > Save to legacy WEB ] and it was automatic to save as GIF, but even after changing to PNG-24 when it is saved, it comes in .gif! Does anyone know the reason and if it also happened to you? Follow the prints below...

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3 replies

J
J453
Legend
October 28, 2021

Can you post the PSD you're exporting Save For Web from?

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
October 27, 2021

It working fine on Windows 10 as well. You may try reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t Also, back up the existing Photoshop preferences if you have any custom brushes, action and workspace: https://adobe.ly/2vNz6FG

 

Let us know the status.

Thanks,

Mohit

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
October 27, 2021

Hi there,

 

Thanks for reporting this issue. I have just tested it on MacOS 11.4 and it worked fine for me. I see you used Windows 10 tag so I am guessing you are on Window. Could you please let us know the exact Windows version you are on now?

 

Thanks,

Mohit

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