Bug in last photoshop update
Copy link to clipboard
Copied
Today I went to save a post carousel, by [ Export > Save to legacy WEB ] and it was automatic to save as GIF, but even after changing to PNG-24 when it is saved, it comes in .gif! Does anyone know the reason and if it also happened to you? Follow the prints below...
Explore related tutorials & articles
Copy link to clipboard
Copied
Hi there,
Thanks for reporting this issue. I have just tested it on MacOS 11.4 and it worked fine for me. I see you used Windows 10 tag so I am guessing you are on Window. Could you please let us know the exact Windows version you are on now?
Thanks,
Mohit
Copy link to clipboard
Copied
It working fine on Windows 10 as well. You may try reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t Also, back up the existing Photoshop preferences if you have any custom brushes, action and workspace: https://adobe.ly/2vNz6FG
Let us know the status.
Thanks,
Mohit
Copy link to clipboard
Copied
Can you post the PSD you're exporting Save For Web from?
![](/skins/images/59753B87F67CB2AD71C9A753333470FC/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/59753B87F67CB2AD71C9A753333470FC/responsive_peak/images/icon_anonymous_message.png)