Bug Issue

[Chris24124396fjti]

Good day, bug issue in new update for Photoshop CC. It crashes when I try to move text around or when saving. It usually happens in about 10 mins after opening the program. 

[J453]

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

[MarekMularczyk]

Does it happen a lot?

Have you tried resetting Photoshop preferences?

[Chris24124396fjti]

Never shows an error for reporting, just closes down. I am trying the option you told me.

[Andrew Sender]

Hi @Chris24124396fjti ,

Sorry you're getting crashes. Can you also try disabling Preferences -> Performance -> Multithreaded Compositing?

Andrew

[MarekMularczyk]

Any luck?

[Chris24124396fjti · Accepted solution]

No problems anymore, I think it was my USB Hub and the external hard drive. I have everythinh on SSD but one is an old fashion usb drive. Thank you all for the help. 🙂

[MarekMularczyk]

I'm glad everything's ok now.