Bug version 23.2.1

Forum|Forum|4 years ago
April 14, 2021
2 replies
1407 views

Since I installed this latest update the PS is disabling my GPU, when I open two windows it locks the images, turning the screen black and sometimes it locks on the image.

[Mod: Edit to make text better readable]

Bug

This topic has been closed for replies.

Trevor.Dennis

Community Expert

There has been a flood of similar posts to yours in the last few hours. Can you tell us what hardware and OS you are using so they can try and pin it down?

J

jcazzie

Known Participant

I was able to cure the problem on MacOS by deleting the machineprefs.psp and letting PS reuild it.

MattIrvingAU

Participating Frequently

@jcazzie that fixed the issue for me too. Thanks for taking the time to post it. Well done!

For those who don't know where to find machineprefs.psp use this link to reference:

https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html

AxelMatt

Community Expert

Please check if you have the latest version of your graphic card driver installed.

If not please update your driver installation.

Which operating system do you use?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

M

maffelicianoAuthor

Participant

I use Windows

[image: image.png]

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