Burnt Square on one Layer

Community Beginner ,
Jul 03, 2022 Jul 03, 2022

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Hi guys,
So upon opening Photoshop to continue an edit, the image I got quite far into frequency separation with has this strange burnt box and a smaller box within it. It's only present on the textures layer (HF). I'd hate to have to start over, so any help would be much appreciated.


So far I've tried unchecking use of the gpu in the performances section of preferences and restarting my pc. The issue hasn't shown on any other images thankfully, but the square is even apparent on the home page where there's the small preview of the image. See attached.

 

Thank you for reading!

 

P.S. I really didn't know what to describe the issue as, tried my best to find it on here.. apologies if it has already been discussed.

 

Photoshop Issue Home Page.PNGPhotoshop Issue.PNG

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Adobe Employee ,
Jul 05, 2022 Jul 05, 2022

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Hi @Michael23603762gsos, sorry to see this.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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Community Beginner ,
Jul 05, 2022 Jul 05, 2022

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Hi Cory,

Thank you, here it is:

Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 x64
Number of Launches: 70
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1766
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3593 MHz
Built-in memory: 32713 MB
Free memory: 20970 MB
Memory available to Photoshop: 25146 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
SAM SDK Version: 2.0.0-main.1224
ACP.local Status:
- SDK Version: 2.5.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.12.0.35
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1660 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,282 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=129137040 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

[1308 ms]
Start sniffer 2022-07-05 19:53:21
# Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=129137040 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

{42 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,282 MB
VRAM: 6,282 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,150 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver date: 2022-02-10 000000.000000-000
Driver age: 5 months
Driver version: 30.0.15.1179
Supports UMA: UNSUPPORTED
D3D-ID: 8578
End platform native
{318 ms}

{318 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,282 MB
VRAM: 6,282 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,150 MB
API version: 2.1 (2.1.2 NVIDIA 511.79)
Device version: 2.1 (2.1.2 NVIDIA 511.79)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3b12ac0f95b18b9d\nvldumdx.dll
Driver date: 2022-02-10 000000.000000-000
Driver age: 5 months
Driver version: 30.0.15.1179
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{698 ms}

{698 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1660 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,441 MB
VRAM: 6,441 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Model: NVIDIA_GEFORCE_GTX_1660
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 239 GB / s
Compute score: 2,139.92
Device name string: NVIDIA GeForce GTX 1660 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1230 ms}

Exit code kExitNormal
End sniffer 2022-07-05 19:53:22
[kStatusNormal, kExitNormal]

[1308 ms]
Finish RunAllAPIs

[4307 ms]
Start GetSnifferResult

[4307 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040761226203794121
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\Michael\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 222.5G, 63.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/05/11-19:49:04 79.494feda 79.494feda
AdbePM.dll PatchMatch 2022/02/25:12:53:06 1.a395fef450779ea9616c03e6954212ab52393b07 1.a395fef450779ea9616c03e6954212ab52393b07
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5 79.566ebc5
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/05/11-19:49:04 79.494feda 79.494feda
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/05/11-19:49:04 79.494feda 79.494feda
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/05/11-19:49:04 79.494feda 79.494feda
BIBUtils.dll BIBUtils 2022/05/11-19:49:04 79.494feda 79.494feda
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/05/11-19:49:04 79.494feda 79.494feda
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)
JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/04/06-19:09:10 79.c217c13 79.c217c13
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.4
PSViews.dll Adobe Photoshop 2022 23.4
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.012a8ea 79.012a8ea
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.1.1-uxpr
UPIC 2.4.1


Required plugins:

Accented Edges 23.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.4 - from the file “Filter Gallery.8bf”
Average 23.4 - from the file “Average.8bf”
Bas Relief 23.4 - from the file “Filter Gallery.8bf”
BMP 23.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”
Charcoal 23.4 - from the file “Filter Gallery.8bf”
Chrome 23.4 - from the file “Filter Gallery.8bf”
Cineon 23.4 - from the file “Cineon.8bi”
Clouds 23.4 - from the file “Clouds.8bf”
Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.4 - from the file “Filter Gallery.8bf”
Conté Crayon 23.4 - from the file “Filter Gallery.8bf”
Craquelure 23.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.4 - from the file “Filter Gallery.8bf”
Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”
Cutout 23.4 - from the file “Filter Gallery.8bf”
Dark Strokes 23.4 - from the file “Filter Gallery.8bf”
De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”
Dicom 23.4 - from the file “Dicom.8bi”
Difference Clouds 23.4 - from the file “Clouds.8bf”
Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”
Displace 23.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.4 - from the file “Filter Gallery.8bf”
Entropy 23.4 - from the file “statistics.8ba”
Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”
Extrude 23.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.4 - from the file “FastCore.8bx”
Fibers 23.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.4 - from the file “Filter Gallery.8bf”
Filter Gallery 23.4 - from the file “Filter Gallery.8bf”
Fresco 23.4 - from the file “Filter Gallery.8bf”
Glass 23.4 - from the file “Filter Gallery.8bf”
Glowing Edges 23.4 - from the file “Filter Gallery.8bf”
Grain 23.4 - from the file “Filter Gallery.8bf”
Graphic Pen 23.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”
IGES 23.4 - from the file “U3D.8bi”
Ink Outlines 23.4 - from the file “Filter Gallery.8bf”
JPEG 2000 23.4 - from the file “JPEG2000.8bi”
Kurtosis 23.4 - from the file “statistics.8ba”
Lens Blur 23.4 - from the file “Lens Blur.8bf”
Lens Correction 23.4 - from the file “Lens Correction.8bf”
Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”
Liquify 23.4 - from the file “Liquify.8bf”
Matlab Operation 23.4 - from the file “ChannelPort.8bf”
Maximum 23.4 - from the file “statistics.8ba”
Mean 23.4 - from the file “statistics.8ba”
Measurement Core 23.4 - from the file “MeasurementCore.8me”
Median 23.4 - from the file “statistics.8ba”
Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”
Minimum 23.4 - from the file “statistics.8ba”
MMXCore Routines 23.4 - from the file “MMXCore.8bx”
Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.4 - from the file “Filter Gallery.8bf”
Note Paper 23.4 - from the file “Filter Gallery.8bf”
NTSC Colors 23.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”
OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.4 - from the file “Filter Gallery.8bf”
Palette Knife 23.4 - from the file “Filter Gallery.8bf”
Patchwork 23.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”
PCX 23.4 - from the file “PCX.8bi”
Photocopy 23.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.4 - from the file “ChannelPort.8bf”
Pinch 23.4 - from the file “Standard MultiPlugin.8bf”
Pixar 23.4 - from the file “Pixar.8bi”
Plaster 23.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”
Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.4 - from the file “PBM.8bi”
Poster Edges 23.4 - from the file “Filter Gallery.8bf”
PRC 23.4 - from the file “U3D.8bi”
Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Radiance 23.4 - from the file “Radiance.8bi”
Range 23.4 - from the file “statistics.8ba”
Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”
Reticulation 23.4 - from the file “Filter Gallery.8bf”
Ripple 23.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.4 - from the file “Filter Gallery.8bf”
Save for Web 23.4 - from the file “Save for Web.8be”
ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”
Shear 23.4 - from the file “Standard MultiPlugin.8bf”
Skewness 23.4 - from the file “statistics.8ba”
Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.4 - from the file “Filter Gallery.8bf”
Solarize 23.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.4 - from the file “Filter Gallery.8bf”
Spherize 23.4 - from the file “Standard MultiPlugin.8bf”
Sponge 23.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”
Stained Glass 23.4 - from the file “Filter Gallery.8bf”
Stamp 23.4 - from the file “Filter Gallery.8bf”
Standard Deviation 23.4 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.4 - from the file “Filter Gallery.8bf”
Summation 23.4 - from the file “statistics.8ba”
Targa 23.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.4 - from the file “Filter Gallery.8bf”
Tiles 23.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.4 - from the file “Filter Gallery.8bf”
Twirl 23.4 - from the file “Standard MultiPlugin.8bf”
U3D 23.4 - from the file “U3D.8bi”
Underpainting 23.4 - from the file “Filter Gallery.8bf”
Vanishing Point 23.4 - from the file “VanishingPoint.8bf”
Variance 23.4 - from the file “statistics.8ba”
Water Paper 23.4 - from the file “Filter Gallery.8bf”
Watercolor 23.4 - from the file “Filter Gallery.8bf”
Wave 23.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.4 - from the file “WIASupport.8li”
Wind 23.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.4 - from the file “WBMP.8bi”
ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"
CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10
Loaded at: 301 ms - launch time impact: 42 ms
Content Credentials (Loaded) 0.29.3.0 - from the file "Required Folder"
Loaded at: 12596 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"
Loaded at: 12596 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"
Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 318 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 12596 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 9119 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 9119 ms - launch time impact: 0 ms
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 11243 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder"
Loaded at: 12597 ms - launch time impact: 1 ms
Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Jul 06, 2022 Jul 06, 2022

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Thank you @Michael23603762gsos for your sysinfo. One thing we see if your video driver is 5 months old, please update it and any other sys drivers, restart Ps and see if this continues.

 

Another thing to try is:
Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

You could also rollback to Ps v23.3.2 and see if this solves this issue.

 

Thank you,

-- Cory

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Community Beginner ,
Jul 06, 2022 Jul 06, 2022

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Hi Cory,

I've updated my video driver and deactivated native canvas, neither worked, I made sure to restart my pc as well of course. I haven't tried rolling back my PS version, not sure how to. Creative Cloud isn't showing me any options in the updates section and I'm not sure if I'm looking through adobe correctly but I can't find it on here either. Am I looking in the wrong places?

Oh for what it's worth, I forgot to mention that you can see the burnt square in the layer preview as well. See attached.

 

WhatsApp Image 2022-07-06 at 8.00.05 PM.jpegCC Updates.PNG

Kind Regards,
Michael

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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Hi @Michael23603762gsos, thank you for the update.

 

Here is how to rollback to a previous version of Ps.

1. Open Creative Cloud

2. Click on All apps

3. Click on the three dots icon to the far right of the app

4. Scroll down to Other Versions, then select the one you want to rollback to.

 

Screen Shot 2022-07-07 at 8.38.06 AM.png

Thank you,

-- Cory

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Community Beginner ,
Jul 07, 2022 Jul 07, 2022

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Hi Cory,
Thank you for your guidance, however, no luck after rolling back. I may just start over with the image but I'd still like to discover a possible fix for future reference and for anyone else out there. If you'd like to continue assisiting that would be nice. I'll save that version of the edit in case we get to the bottom of it.

If not, thank you for the support! It was much appreciated.

Kindest Regards,

Michael

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