Skip to main content
murdoc16
Inspiring
November 24, 2016
Answered

Calibrated Laptop Monitor not showing the correct colors in Photoshop

  • November 24, 2016
  • 10 replies
  • 8978 views

Hi, I am a photographer and photo editor.  I recently purchased an Xrite i1Display pro to Calibrate my laptop screen.  I have an Acer V15 Nitro. 

Once calibrated and a new profile was created, everything on my laptop looked great.  However, once I opened up an image in Photoshop and Lightroom, I noticed the image appeared way more saturated, and had a pinkish tone to the image.  The same effect shows when I open it up in Windows photo, but when I use a program like Irfanview, the image looks correct as calibrated. 

I've done some search on this topic but a lot of the responses don't really answer my question, which is this:

Is there any way I can have Photoshop and Lightroom show the correctly calibrated colors on my laptop screen so I can edit them properly?

If not, then it seems like there's no way I will be able to use the calibrated profiles since the colors are too off in photoshop for me to edit them. 

Would a better option to buy a separate monitor that already comes pre-calibrated?

I'm basically just looking to get calibrated colors that can be viewed across all programs.

Thanks in advance.

    This topic has been closed for replies.
    Correct answer murdoc16

    Got a random notification about this thread that I pretty much forgot I started years ago. 

     

    In case anyone is wondering what happened since; I had that laptop sent in to be looked at by experts and it was determined that the display panel itself was the issue.  I don't recall whether it was because the display itself had a very narrow sRGB gamut but something was off with it.  Since then, I've gone through a couple of newer laptops and external monitors and have never had this issue again.  Currently have a well-calibrated Gigabyte Aero 15x laptop with an Asus ProArt PA278QV External Monitor.  I also switched over to using DisplayCAL instead of the software included with the i1 Display Pro, and I would recommend others to do the same. 

     

    In the end, sometimes the simplest answer is the correct one, and for me, my previous laptop display just wasn't good enough.  Hope this helps anyone. 

    10 replies

    NB, colourmanagement
    Community Expert
    Community Expert
    February 21, 2021

    ozan5E19

    There are so many possible variables here

    How many displays connected?

    Soes the image you are viewing have an embedded ICC profile? 

     

    Is your main display (the one you use for Photoshop calibrated and profiled)?

    I suggest you download and open this test image in Photoshop https://www.colourmanagement.net/downloads/CMnet_Pixl_AdobeRGB_testimage05.zip

    How does it look in Photoshop? DO skintones look natural? 

     

    ONLY colour managed applications will give you correct colour.

    Windows PHOTOS program is NOT colour managed, don't ever use it for accurate viewing.

     

    Setting Photoshop proof colours = display profile] basically switches off all colour management,

    that’s why Photoshop matches Windows PHOTOS when you set Photoshop proof colours = display profile.

     

    Color managed applications are the only way to view colour accurately.  

    However, they can only do that with a GOOD monitor display profile

     

    Could it be this issue, its very common - please read on:

    Windows display profile, display profile issues on Windows

    At least once a week on this forum we read about this, or very similar issues of appearance differing between colour managed applications.

    Of course you must not expect accurate colour with programs such as Windows "Photos", because colour management is not implemented there so such programs are incapable of providing accurate image display.

     

    Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

    I CAN happen with Macs but with far less likelihood, it seems.

     

    The issue can affect different applications in different ways, some not at all, some very badly.

     

    The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

     

    Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it. 

     

    To find out if the monitor display profile is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB temporarily. 

    You can ADD sRGB if its not already listed. 

    And be sure to check “Use my settings for this device”.

     

    (OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB here instead).

    Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

     

     

    Screenshot of Color Management Control Panel 

     

    Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

     

    If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manually set the control panel once you are doing this right. 

     

     

     

    Still got problems?

    If you want to try a method that’s proved successful to rule out many an issue we see with Photoshop, you can reset preferences:

     

    To reset the preferences in Photoshop: 

    https://helpx.adobe.com/photoshop/using/preferences.html

     

    Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

     

     

    I hope this helps

    neil barstow, colourmanagement net :: adobe forum volunteer

    google me "neil barstow colourmanagement" for lots of free articles on colour management

    [please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

     

    murdoc16
    murdoc16AuthorCorrect answer
    Inspiring
    February 22, 2021

    Got a random notification about this thread that I pretty much forgot I started years ago. 

     

    In case anyone is wondering what happened since; I had that laptop sent in to be looked at by experts and it was determined that the display panel itself was the issue.  I don't recall whether it was because the display itself had a very narrow sRGB gamut but something was off with it.  Since then, I've gone through a couple of newer laptops and external monitors and have never had this issue again.  Currently have a well-calibrated Gigabyte Aero 15x laptop with an Asus ProArt PA278QV External Monitor.  I also switched over to using DisplayCAL instead of the software included with the i1 Display Pro, and I would recommend others to do the same. 

     

    In the end, sometimes the simplest answer is the correct one, and for me, my previous laptop display just wasn't good enough.  Hope this helps anyone. 

    chinarabbit
    Participating Frequently
    January 25, 2018

    Do you shoot in Raw?

    What are your in camera settings?

    If you're a Raw shooter, its best to set your color in camera as Adobe RGB

    Then also in your LR & PS be sure all of the settings possible are all set to Adobe RGB

    And when saving, also as Adobe RGB

    Or make everything sRGB, which is even more reliable across devices

    That's the most important thing to do for compatibility across devices and platforms

    Otherwise Adobe applications will interpret the raw data differently from your OS & 3rd party image viewers

    D Fosse
    Community Expert
    Community Expert
    January 25, 2018

    This whole thread (over a year old btw) was about the display profile, not the document profile. That's what the OP never understood, and that's why the thread kept going for so long. It could have been resolved in about three or four posts.

    The camera setting for color space is moot and irrelevant for raw files. It only applies to camera-processed jpegs. Raw files are encoded into a color space in the raw converter.

    And there is no particular need for consistency in color settings across color managed applications. An embedded document profile will usually follow the file all the way, and override any application defaults.

    Even if it doesn't, the whole point of color management is to remap from one color space to the next, so that appearance is preserved, and any file in any color space will be correctly represented on screen or any other destination. The important thing is to make sure the color management chain is not broken or interrupted.

    Participant
    February 21, 2021

    I have the same problem.

    can anyone give a quick reply?

    i can tell in advance that its not raw, its not browser issue or photos not having embeded profile or monitor not capable of showing true colors etc.

     

    i follow the same workflow for sometime so i can see there is somehing wrong. 

    the biggest clue is ; i can see the exact same colors in photoshop with windows preview (or whatever the name) when i go to photoshop/ proof colors / monitor rgb. But i have to hit "proof colors" everytime i open a new photo in ps. I believe that "monitor rgb" is refering to calibration file which is created by xrite idisplay pro after calibrating my monitor. 

    i feel like i need to tell photoshop to use that calibration file as default maybe?

     

    so anyway to fix this issue?

     

    thanx in advance.

    D Fosse
    Community Expert
    Community Expert
    November 30, 2016

    Whew, these test images always make me dizzy...couldn't they make them a little simpler...?

    If the top half really was not color managed at all, then they would all look the same regardless of what monitor profile - it would't be used anyway. And yet they're different. And I've no idea what you mean by "viewed on web" in that context.

    We really need to eliminate all the irrelevant variables here.

    • Keep the document profile sRGB.
    • Set sRGB as display profile too, restart Photoshop, make a screenshot.
    • Change the display profile to the i1 profile, restart Photoshop, make another screenshot.

    In the first case, the document and display profiles are the same, no change in that conversion. The original values are passed straight to the display - so that simulates no color management reliably. In the second case, you have a standard color managed display chain. This will establish how the display differs from sRGB. I'm not interested in accuracy here, just the difference.

    D Fosse
    Community Expert
    Community Expert
    November 29, 2016

    Here's my theory so far:

    This laptop has a standard gamut display, but with a gamut a little smaller than sRGB. This is quite common in laptop displays, and usually it's the red primary that doesn't extend to the sRGB red primary. It's a little less saturated.

    In Photoshop, and all other color managed apps, the colors are remapped into the display profile so that everything reproduces correctly. You'll just hit red clipping a little sooner.

    In nonmanaged apps no such remapping happens, and the document RGB values are just distributed over this narrower range. The net result is lower red saturation on screen.

    Your friend's iMac has a display that matches sRGB much better, so you won't see that much difference. But in fact the Photoshop versions will be similar - it's just the direct comparison that fools you into thinking you have more red on your end.

    In short - there is nothing wrong here. This is the expected behavior. And a nice way to illustrate what color management does.

    murdoc16
    murdoc16Author
    Inspiring
    November 29, 2016

    Ok I've attached a few more screenshots where I compare the image Danny linked using sRGB, Adobe, RGB, and the Monitor Profile created by Xrite after calibration.

    Ex 1: Monitor set to default sRGB profile.  Top half shows image viewed in non-color managed application (irfanview).

    Bottom half shows image viewed in Photoshop:

    Ex 2: Monitor set to default Adobe RGB profile.  Top half shows image viewed in non-color managed application (irfanview).

    Bottom half shows image viewed in Photoshop:

    Ex 3: Monitor set to Calibrated Profile generated through Xrite i1Display

    Top half shows image viewed in non-color managed application (irfanview).

    Bottom half shows image viewed in Photoshop:

    Once again the calibrated profile created by Xrite creates a red/pink cast when images are viewed in photoshop.

    I tried recalibrating and creating a new profile a couple more times and the results are the same.

    D Fosse,

    Going by your theory, if this is the expected behavior of the monitor, then it looks like editing with photoshop is not going to work with this calibrated profile.  I can't work on a image when its colors are significantly skewed in photoshop.  In this situation, I think it would be better to just not use any calibration at all.  Or just buy a monitor dedicated to this.  Thoughts?

    Danny Whitehead.
    Legend
    November 30, 2016

    murdoc16 wrote:

    Going by your theory, if this is the expected behavior of the monitor, then it looks like editing with photoshop is not going to work with this calibrated profile. I can't work on a image when its colors are significantly skewed in photoshop. In this situation, I think it would be better to just not use any calibration at all. Or just buy a monitor dedicated to this. Thoughts?

    No, no, no, no, no.

    The screenshots you've provided show your display after changing to different monitor profiles, is that correct? It's the profile assigned to your images that I think might be wrong. In all your screenshots, it's the bottom halves that have the correct RGB values.

    Set your monitor profile back to the one generated by Xrite. Then open the image in Photoshop and go to Edit > Assign Profile. What is assigned? AdobeRGB? If so, try assigning sRGB and see it looks more like you think it should.

    D Fosse has expained the system well, but it does seem a little like your bias towards blaming Adobe and Xrite, and using what we know for sure to be wrong (unmanaged software) as a reference, are getting in the way of that sinking in.

    D Fosse
    Community Expert
    Community Expert
    November 29, 2016

    The panel specs indicate standard gamut, which is consistent with your screenshot. Then everything in fact behaves in the normal and expected way.

    The Acer website says it's wide gamut, or at least that this is available. That's what threw me off at first.

    D Fosse
    Community Expert
    Community Expert
    November 29, 2016

    Again: you need to disregard applications that are not color managed. OK? Are we clear on that? Throw them out and bury them for now. They are irrelevant and wrong regardless.

    So the next question is to find out if there is a problem with the display profile made by i1 Profiler. That could well be, but we need firm ground to stand on. This is where it would be extremely useful to know what type of display your laptop has.

    Standard profile trouble-shooting is to temporarily replace the profile with a known good one. That would be sRGB for a standard gamut display, or Adobe RGB for a wide gamut one - but there are exceptions. Some laptop displays have smaller gamuts than sRGB, and in that case your screenshot is what it would look like.

    So if you still can't figure out what display you have - try both. I don't know which one.

    Go into Windows Control Panel > Color Management > Devices. Relaunch Photoshop when done because it needs to load the new profile at startup:

    D Fosse
    Community Expert
    Community Expert
    November 29, 2016

    Judged by the screenshot here, the Photoshop version looks healthier.

    I'll look more closely at this later, but just to get it established right away: you should not, and can not, expect color managed and non-color managed applications to display identically. They never will, and they're not supposed to.

    If two color managed applications disagree, however, something's wrong.

    So what are you comparing to?

    D Fosse
    Community Expert
    Community Expert
    November 24, 2016

    And to answer your questions specifically:

    Is there any way I can have Photoshop and Lightroom show the correctly calibrated colors on my laptop screen so I can edit them properly?

    They will, using the display profile created by the x-rite software, as long as that profile correctly describes the display's actual behavior. Other non-color managed applications will not.

    Would a better option to buy a separate monitor that already comes pre-calibrated?

    Yes, but not because it's "pre-calibrated". The i1 Display Pro will make a much more accurate profile. However, laptop displays are normally no match for a good desktop monitor.

    I'm basically just looking to get calibrated colors that can be viewed across all programs.

    That will never happen, and especially not with a wide gamut display. There will always be a difference between color managed applications and non-color managed ones. The former is right, the latter is wrong. The difference is usually small enough to often go unnoticed, but a wide gamut display makes the difference very obvious and impossible to ignore. The color managed version is still the right one.

    EDIT to note: It might be worth checking that your x-rite profile hasn't been overwritten by a laptop manufacturer profile distributed through Windows Update. That can happen (and these profiles are often broken). Under Control Panel > Color Management > Devices, the x-rite profile should be the one marked (default).

    murdoc16
    murdoc16Author
    Inspiring
    November 28, 2016

    Thanks for taking the time to respond to my question. 

    So I'm still having issues with how my Xrite calibrated monitor profile is being viewed in photoshop/lightroom:

    Below is an example of what I mean by the images come up to pink:

    Every picture I load into photoshop/lightroom now has a significant pink/red tone to it. 

    I have tried numerous different settings with including changing the white point and luminance from native to D65, 120cd/m.

    I've changed settings from White LED to Wide Gamut CCFL to Generic.  None of these have worked to solve the issue.

    I even contacted Xrite directly but the suggestions they gave have not helped either (They had me load a default non-linear profile before calibrating but that didn't fix anything).

    At this point, is the problem still with Photoshop/Lightroom or is the issue with my computer monitor?  I'm starting to think it's the latter.

    Any feedback is appreciated.

    D Fosse
    Community Expert
    Community Expert
    November 29, 2016

    I took another look at your screenshot, and which one is correct is impossible to say. It looks like the normal and expected difference between color managed display and non-color managed display. Which application, precisely, are you using outside Photoshop?

    My problem here is that I don't know what type of screen this laptop has, so I can't tell which way this difference should go. You need to find that out. If it was a desktop monitor I could figure it out myself, but laptops usually have configurable options.

    You also need to find out which of your applications are color managed and which are not. You cannot trust those that are not, they are wrong. Most Adobe apps are color managed, many other photo viewers are not.

    There is never an "issue with the monitor". What can happen is that the monitor profile doesn't correctly describe that monitor. Then on-screen display will be wrong in color managed apps, while non-color managed ones are unaffected, for the simple reason that they don't use the profile anyway.

    Derek Cross
    Community Expert
    Community Expert
    November 24, 2016

    Have a look at this straight-forward online video tutorial from Lynda.com: InDesign Insider Training: Color Management

    (it includes Photoshop)

    You can get a 10-day free trial.

    D Fosse
    Community Expert
    Community Expert
    November 24, 2016

    That laptop seems to have a wide gamut display, their website states "100% Adobe RGB". That changes the ordinary rules a bit, and the most important implication is that these displays can only be used in a fully color managed environment​,​ such as Photoshop and Lightroom.

    Applications that don't support color management will never display correctly on such a display, except occasionally by pure accident (if the file is created in Adobe RGB and has Adobe RGB numbers).

    Wide gamut displays must be calibrated and profiled. The i1 Display Pro is the best third-party option currently on the market for this.

    You need to realize that calibration and display profile are two different things. People usually mix them up, probably because the calibration correction tables are often stored inside the profile for convenience. But the two serve different purposes.

    The calibration is just a simple, low-precision, linear adjustment to the display's response. It affects everything globally, but is not part of the color management chain.

    The display profile is a high-precision, three-dimensional description of the display's characteristics in its calibrated state. It is used by color managed applications only, in a standard profile conversion from document to display. This conversion is performed by the application on the fly, and the result sent to the display.