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Known Participant
February 12, 2019
Question

Camera RAW and Photoshop 20.0.3 Network file issues

  • February 12, 2019
  • 1 reply
  • 809 views

Photoshop will not open a Canon RAW image file .CR2 on a network drive. If you locate the file in Bridge and double-click, Photoshop returns the error message:

"Could not complete your request because the file was not found."

If you right click and open in RAW, then click Open, Photoshop application opens, but no file is opened in Photoshop.

If you move the file to your local machine and try to open, it opens as expected.

Others are experiencing this issue:

Cant open nikon .nef raw file from network share | Photoshop Family Customer Community

This is a major bug and has crippled working with files on shared/networked drives.

    This topic has been closed for replies.

    1 reply

    Legend
    February 12, 2019

    Adobe does not support working off network drives. Sometimes it works but there are too many variables dealing with server software.

    ktothebAuthor
    Known Participant
    February 12, 2019

    It has always worked flawlessly up until this most recent update.

    Legend
    February 19, 2019