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When i try to use "Point Color" in Photoshop, after i made some changes, i press "OK" to validate my options and nothing happens.
I get stuck in that menu and have to use windows task manager to close Photoshop.
Does anyone knows a solutions or it's someting to report to Adobe?
Image atached for reference.
Thanks
It seems there's a issue with the driver for your NVidia GPU and your driver is approx 3 months old.
Goto NVidia's website and search for the recent driver version for your GPU, download and install it. Then check again. Make sure that you install the recent Studio version of the driver Don't install the Game Ready version!!
You also have an integrated GPU – UHD Graphics. Make sure that it is disabled, sometimes there are problems with dual GPUs, especially the internal GPUs. Go to Control pa
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Hi @IVO237864061twd!
Sorry to hear you're having trouble with Photoshop and Camera Raw. Is this happening with all your photos, or just certain ones?
Also, could you let us know which versions of Photoshop and Camera Raw you're using? That’ll help us get a better idea of what might be going on.
If you can, please share your System Info from Photoshop. You’ll find it under Help > System Info—just copy it into a text file and attach it here, or feel free to share it via Google Drive, WeTransfer, or any file-sharing service you prefer.
Thanks so much!
Alek
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Hi @Aleke.
It happens most of the times but not always. They are images that i open first in Lightroom and then import to Photoshop ("Edit in Photoshop"). Usually raw files (CR3 or RW2).
I'm using "Adobe Photoshop: 26.7.0 20250513.r.15 e861f5e x64" and Camera Raw 17.3.1.2227
System info attached.
Thanks for your help.
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It seems there's a issue with the driver for your NVidia GPU and your driver is approx 3 months old.
Goto NVidia's website and search for the recent driver version for your GPU, download and install it. Then check again. Make sure that you install the recent Studio version of the driver Don't install the Game Ready version!!
You also have an integrated GPU – UHD Graphics. Make sure that it is disabled, sometimes there are problems with dual GPUs, especially the internal GPUs. Go to Control panel > Device manager > Display adapters. If the UHD Graphics is enabled, right click it and choose Disable.
You should also try to reset the ACR preferences.
Mac: hold down the Command key and select Photoshop > Preferences > Camera Raw
Win: hold down the Ctrl key and select Edit > Preferences > Camera Raw.
Then click on "Yes" in the dialog that asks "Delete the Camera Raw Preferences?
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