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IVO237864061twd
Participating Frequently
June 16, 2025
Answered

Camera Raw doesn't validades Point Color choices

  • June 16, 2025
  • 1 reply
  • 337 views

When i try to use "Point Color" in Photoshop, after i made some changes, i press "OK" to validate my options and nothing happens.

I get stuck in that menu and have to use windows task manager to close Photoshop.

Does anyone knows a solutions or it's someting to report to Adobe?

Image atached for reference.

Thanks

    Correct answer AxelMatt

    It seems there's a issue with the driver for your NVidia GPU and your driver is approx 3 months old. 

    Goto NVidia's website and search for the recent driver version for your GPU, download and install it. Then check again. Make sure that you install the recent Studio version of the driver Don't install the Game Ready version!!

     

    You also have an integrated GPU – UHD Graphics. Make sure that it is disabled, sometimes there are problems with dual GPUs, especially the internal GPUs. Go to Control panel > Device manager > Display adapters. If the UHD Graphics is enabled, right click it and choose Disable.

     

    You should also try to reset the ACR preferences.

    Mac: hold down the Command key and select Photoshop > Preferences > Camera Raw

    Win: hold down the Ctrl key and select Edit > Preferences > Camera Raw.

    Then click on "Yes" in the dialog that asks "Delete the Camera Raw Preferences?

     

    1 reply

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    June 16, 2025

    Hi @IVO237864061twd!
    Sorry to hear you're having trouble with Photoshop and Camera Raw. Is this happening with all your photos, or just certain ones?

    Also, could you let us know which versions of Photoshop and Camera Raw you're using? That’ll help us get a better idea of what might be going on.

    If you can, please share your System Info from Photoshop. You’ll find it under Help > System Info—just copy it into a text file and attach it here, or feel free to share it via Google Drive, WeTransfer, or any file-sharing service you prefer.

    Thanks so much!
    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    I
    IVO237864061twdAuthor
    Participating Frequently
    June 16, 2025

    Hi @Aleke.

    It happens most of the times but not always. They are images that i open first in Lightroom and then import to Photoshop ("Edit in Photoshop"). Usually raw files (CR3 or RW2).

    I'm using  "Adobe Photoshop: 26.7.0 20250513.r.15 e861f5e x64" and Camera Raw  17.3.1.2227

    System info attached.

    Thanks for your help.

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    June 16, 2025

    It seems there's a issue with the driver for your NVidia GPU and your driver is approx 3 months old. 

    Goto NVidia's website and search for the recent driver version for your GPU, download and install it. Then check again. Make sure that you install the recent Studio version of the driver Don't install the Game Ready version!!

     

    You also have an integrated GPU – UHD Graphics. Make sure that it is disabled, sometimes there are problems with dual GPUs, especially the internal GPUs. Go to Control panel > Device manager > Display adapters. If the UHD Graphics is enabled, right click it and choose Disable.

     

    You should also try to reset the ACR preferences.

    Mac: hold down the Command key and select Photoshop > Preferences > Camera Raw

    Win: hold down the Ctrl key and select Edit > Preferences > Camera Raw.

    Then click on "Yes" in the dialog that asks "Delete the Camera Raw Preferences?

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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