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CAMERA RAW KEEPS CRASHING

New Here ,
Dec 05, 2023 Dec 05, 2023

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Hi all,

 

I'm editing some photos for a client (PS 2024) and every so often once I go into the camera raw filter it crashes and it's REALLY getting annoying, especially when time is money. 

There's one of two problems and the only way to resolve it is to end task via task manager and re-open. Then it's ok for a couple of photos (usually 3 or 4 MAX), then it does it again!

There's one of two problems: either the sliders in the adjustments panel just do not work no matter which way you slide them, or the magnifying glass icon comes up instead of the pointer and none of the buttons will work at all.

Any help or advice muchly appreciated as now I am getting behind and the client is expecting the images soon.

ACR CRASHING.jpg

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Adobe
Community Expert ,
Dec 06, 2023 Dec 06, 2023

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@kelz cav try resetting your ACR preferences

2023-12-06 08_16_34-Manage Adobe Camera Raw settings — Mozilla Firefox.png

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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Also, what GPU do you have? Laptop with (conflicting) dual GPUs by any chance?

 

ACR actually has stricter GPU requirements than Photoshop nowadays, and if it's an old/underpowered GPU or bad driver it could well crash ACR but not Photoshop.

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