Camera Raw Preferences - Graphics acceleration is disabled due to an error.

Question

I have tried to enable using the graphics processor on the most two current versions of Photoshop under the Camera Raw Preferences as when I try to access Camera Raw via the Filter menu, I get an error message: GPU Acceleration Required - Camera Raw requires graphics processor acceleration to edit photos. I updated the drivers for my graphics card, then retarted my computer. Photoshop sees the graphics card, but Camera Raw won't allow me to turn on the acceleration for it so I can't use Camera Raw within Photoshop. Suggestions?

D Fosse · Answer

ACR has stricter GPU requirements than Photoshop, so it may well work in Photoshop but fail in ACR. It's correct that ACR now requires a working GPU to open at all.

The frst thing to do, since this is a laptop, is to completely disable the integrated GPU. Conflicting dual GPUs is a very common problem. See section 6&7 here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Then update your driver.

There is a log file somewhere (can't recall where at the moment) that prevents ACR from opening if the driver crashed once. Deleting this file forces a new rescan of the GPU, and if the problem is resolved it will open again. Hopefully someone else can remember where that log file is -

Camera Raw Preferences - Graphics acceleration is disabled due to an error.

2 replies

Verify if GPU is causing Photoshop issues

Verify if GPU is causing Photoshop issues

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