• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Camera Raw window not showing up now that I have converted to one screen setup

New Here ,
May 31, 2023 May 31, 2023

Copy link to clipboard

Copied

Hello. Usually I work with 2 screens extended from my laptop. When I launch camera raw, it usually pops up on a different screen (different from the primary screen where Photoshop is open by default)

But when I am working with just the primary screen on laptop (no extra screens) and launch RAW there's no RAW window and I can't do anything in photoshop, getting error sounds only

It's behaving like the RAW is launching on another screen that's not asctually connected, if that make sense

I am using windows 10 which is updated

Using Photoshop on Creative Cloud which is updated

I check the display preferences on my PC and it doesn't seem to be recognising any other displays (which it shouldn't as no other screens are plugged in) 

I see that resetting RAW preferences has helped some people, but the selectable dialog box for this doesn't seem to be available in the Camera RAW preferences, this was a very recent fix for some / updated advice on bug fix, maybe the options in camera RAW changed very recently? 

Preferences for RAW are Adobe default however I have changed somethings, then changhed it back just to kind of try and reset it but didn't work

I turned Photoshop and my PC off and on again.....

I am out of ideas, can anyone help? 
This wasn't an issue for me in the past, and I regularly use Photoshop, switching between laptop primary screen only, and multiple screen set up 

Thank you so much 

TOPICS
Windows

Views

908

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 01, 2023 Jun 01, 2023

@PacificRoseNZ you need to do this to reset the ACR preferences

2023-05-24 15_25_59-Manage Adobe Camera Raw settings — Mozilla Firefox.png

Votes

Translate

Translate
Adobe
Community Expert ,
Jun 01, 2023 Jun 01, 2023

Copy link to clipboard

Copied

@PacificRoseNZ you need to do this to reset the ACR preferences

2023-05-24 15_25_59-Manage Adobe Camera Raw settings — Mozilla Firefox.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 02, 2023 Jun 02, 2023

Copy link to clipboard

Copied

Ah yes! I had tried this previously but wasn't getting the pop up box like you demonstrated. I did another update and I think that helped too. Thank you so much! All sorted know, phew 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 03, 2024 Mar 03, 2024

Copy link to clipboard

Copied

LATEST

Oh man I had the SAME problem took me only 2 hours to solve it, thanks for this, it worked.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines