Can anyone help? "DynamicLink" not available attempting to open Mov in Photoshop CS6

[KieranBrennanDublin]

Can anyone advise where I should go to get help with this? as this is obviously not the right place!

Hi,

Using CS6 Photoshop extended on iMac early 2008 model.....

Processor  2.8 GHz Intel Core 2 Duo

Memory  4 GB 800 MHz DDR2 SDRAM

Graphics  ATI Radeon HD 2600 Pro 256 MB

Software  Mac OS X Lion 10.7.4 (11E53)

I get this message when I try to open a .mov file...

"Could not complete your request because DynamicLink is not available?"

What does this mean does anyone know - my .mov file is about 7MBs.

Am I expecting too much, I'm hoping to import video and export as animated .gif

Thanks,

[FeleRomano]

Hi Pedro, thanks for sharing that you have solved the problem. Could you be a little more specific to follow the steps you used? Beforehand thank you very much!

[Samdasherx13]

Hello Keiran, if your problem doesn't solve itself by means of reloading Photoshop, then it is likely that your problem is occurring because two folders are missing from your Photoshop directory. On Windows 8 these folder are, "dynamicmediaserver" located in C:\Program Files\Common Files\Adobe and "dynamiclink" which is located in C:\Program Files (x86)\Common Files\Adobe.

I'd suggest re installing PS for mac. That should fix it.

[Pizka121]

Hi guys. Great news! I followed the tutorial linked below and it was fixed! Apparently the preferences files were corrupted and its a common error. Cheers!

How to Reset Photoshop CS6’s Preferences File | The Complete Picture with Julieanne Kost | Adobe TV

[miguelo45720920]

Can someone help me I don't have dynamic link either and i have tried everything and I'm not exaggerating.

[Marc@Pol]

The DynamicLink error is related to cross-functionality in Adobe apps. Photoshop—when working with videos—relies on functions provided by video apps like After Effects or Premiere. If the error occurs, it most likely means that the required app is either not installed or is damaged.