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can i change my plan without cancellation fees

Community Beginner ,
Jul 09, 2023 Jul 09, 2023

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hi , i subscribed 2 months ago in adobe indesign annual plan paid monthly and i want to change my plan to subscribe in all apps . my question is how can  i change my plan without paying early cancellation fees?

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Actions and scripting , Experiment , iPadOS , macOS , SDK , Windows

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Adobe
Community Expert ,
Jul 09, 2023 Jul 09, 2023

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@Manar30956984f9u4 

 

To change your plan from single app to all apps, contact Adobe Customer Care, as we cannot assist with billing on this forum.

 

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane

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Community Beginner ,
Jul 10, 2023 Jul 10, 2023

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thank you for replying jane

the problem is that i created my account with my university email  and i subscribe in  adobe indesign without taking advantage of the student discount and now i need all the adobe package so i need  a solution how to change this plan to student plan because the student plan dont show in the option

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Community Expert ,
Jul 10, 2023 Jul 10, 2023

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@Manar30956984f9u4 

 

Only Adobe Customer Care can help you with this. The volunteers on this forum cannot see your payment and subscription details. Contact them as per the instructions above.

 

Also, this is a public forum and anyone who opens this thread can see all the posts. You don't have to post the identical message twice.

 

Jane

 

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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This shouldn't be a problem, and I'm sure they will just upgrade you to a new subscription valid immediately. They're always happy to upsell. There won't be any fees for this.

 

Just follow Jane's links.

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Community Beginner ,
Jul 10, 2023 Jul 10, 2023

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thank you for replying

the problem is that i created my account with my university email  and i subscribe in  adobe indesign without taking advantage of the student discount and now i need all the adobe package so i need  a solution how to change this plan to student plan because the student plan dont show in the option 

 

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