Can I zoom in and out with shortcuts that don't move to zoom tool in PS CC 2019?

[EmDash]

The shortcuts I've always used to zoom in and out no longer work. It seems that I have to hit "Z" and switch from my current tool to the Zoom tool. All ideas appreciated. Photoshop CC 2019 on a Mac running High Sierra 10.13.6.

[michelew83603738 · Accepted solution]

Your Cmd +/- has stopped working? I am not having that problem. Have you taken any troubleshooting techniques to see if you can get it to work again? Re-start computer?  Re-set preferences?

[EmDash]

Thanks. I'd quit Photoshop but hadn't restarted the computer, which solved the problem. For some reason, the direct selection tool kept coming up!

[michelew83603738]

That's strange! Glad it worked.

[koenraad.bats@ds-n.com]

Today, I had the same issue for InDesign, PhotoShop and Illustrator CC 2019 (MacOS 10.14). Had the same thing yesterday too. Restarting the computer helped but it seems like a bug to me.

[EmDash]

I wonder if the same is true with Mojave. I can only upgrade one of my computers, but haven't. I haven't had the problem again (famous last words).

[koenraad.bats@ds-n.com]

The same is true in Mojave as I discovered yesterday.

[Hoovaloov]

Zoom shortcuts broken for me in CC 2019.  I'm on Windows 7 (64 bit).  Control+Plus / Control+Minus don't do anything.  Have to use the Zoom tool plus the Alt key to zoom in/out.

Edit: This is a really weird bug.  It only happens when Photoshop is opened via the Lightroom "Edit In > Adobe Photoshop" command.  I cannot recreate it if I just open Photoshop manually first and *then* use send the photo from Lightroom (I'm using Lightroom CC 8.0 release Camera Raw 11.0 Build 1193777).

Oddly, this bug breaks more than the Zoom shortcut, I'm unable to add a mask to a layer by first making a selection using the Elliptical Marquee Tool and then clicking the "Add Layer mask" button in the Layers panel.

But I can do all of that just fine in Photoshop if I simply open Photoshop first on its own.