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學
學昱27072199dr54Author
Participant
September 7, 2024

Photoshop version: 25.11.0

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 9, 2024

Hey, @學昱27072199dr54. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Does this happen when you use any specific tool? Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I'll move this to discussions for now. Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

學
學昱27072199dr54Author
Participant
September 15, 2024

I try it, but not work
so I go back to previous version 24.xx
and it works.

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