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A
adamw2032525
Participant
January 3, 2018
Answered

Can't activate Adobe Photoshop CS3 [CS3 is dead]

  • January 3, 2018
  • 2 replies
  • 7418 views

Hi
I have a problem with activating two Adobe Photoshop CS3 products. After installing them I launch the program for first time, and I get this:

After I enter the activation code, it tries to activate it but suddenly it doesn't work and it shows me this window:

 

I've not been trying to activate it through telephone because it should work through internet...
That's all, thanks for you help

    This topic has been closed for replies.
    Correct answer Nancy OShea

    It's 2020 and CS3 and earlier are officially dead now.  The activation servers are gone.  Adobe ended the replacement program by removing links to activation-free installers and serial numbers.  It is no longer possible to re-install CS3.

     

    CS 4 - 6 are on life support.  Going forward, if you want Adobe product support, you really need modern software or a paid Creative Cloud Plan.

     

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 12, 2020

    It's 2020 and CS3 and earlier are officially dead now.  The activation servers are gone.  Adobe ended the replacement program by removing links to activation-free installers and serial numbers.  It is no longer possible to re-install CS3.

     

    CS 4 - 6 are on life support.  Going forward, if you want Adobe product support, you really need modern software or a paid Creative Cloud Plan.

     

    Nancy O'Shea— Product User & Community Expert
    S
    Shiri5EB6
    Participant
    April 5, 2021

    I want to make sure I understood this correctly, the program that I've paid for on the basis of a lifetime use, is no longer acknowledged by Adobe? is there a refund?is there a solution for the customer?

    You definitely can't expect me to put more money into a new product to also "have the servers retired"

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 5, 2021

      @Shiri5EB6,

      I'm sorry to say there is no such such thing as a "forever license" and never was.  At most you had a limited, non-exclusive license to use Adobe-owned software for as long as they could make it available. 

       

      Product support for CS3 ended in 2010.  Had you upgraded to CS6 when you had the chance, you might still have software you can use.  But that opportunity ended several years ago when Adobe pulled Creative Suite off the shelves. 

       

      • Option #1: buy Adobe Photoshop Elements 2021 (no subscription required).
      • Option #2: buy a Creative Cloud subscription plan.
      • Option #3: buy software from a competing company. 
      • Option #4: find other interests.

       

      Whichever you decide, best of luck to you.

       

      Nancy O'Shea— Product User & Community Expert
      A
      Anonymous
      January 3, 2018

      Activation servers for CS3 have been shut down

      More info on what to do here

      Activation or connection error when starting CS3 or Acrobat 8

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