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Can't add PS CS5 to a new computer.

New Here ,
Sep 22, 2025 Sep 22, 2025

I de-activated CS5 on my old computer to install on a new one, but it shows that I can not install it due to being used on 2 computers. It has been deactivated yet does not register that I have deactivated it. What can I do?

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Community Expert ,
Sep 22, 2025 Sep 22, 2025

@mmccarrell was your old computer connected to a network before you deactivated? 

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Community Expert ,
Sep 25, 2025 Sep 25, 2025
LATEST

you can try to reactivate on that old computer. if that fails and there's no other available computer with an activation, you're done.  you're limited to the 30 day trials with your cs5. there's no easy work-around.

 

if reactivation is successful on that old computer, you have a few substantial hurdles to overcome.  keep us updated so we can go through it.

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