Can't add psd files to my projects anymore

[angelas59768293]

Hi,
I am not sure if this is the right subreddit for a question like this, but maybe you can help me.
I got a new PC and installed Photoshop.
These are my specs:

• AMD Ryzen 7 7700 8-Core Processor

• 32 GB RAM

• NVIDIA GeForce RTX 5060 Ti

• I am using PS 25

My old PC was 10 years old and obviously not as good as the new one. But since I started using Photoshop on my new system (the old one had no issues), I am no longer able to add other PSD files into my projects, for example to create a mock-up.
I always get generic error codes that are not helpful at all, such as caad6f.8448.

I already checked my performance settings and allowed Photoshop to use up to 100% RAM and the GPU. It has more than enough scratch disk space, and I set file handling to always maximize PSD and PSB file compatibility.

Any ideas?

[Glenn 8675309]

remove and reinstall the creative cloud for desktop app.  



https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-cre...

[angelas59768293]

Sadly, this didn't fix the issue

[angelas59768293]

Somehow the embeded color was the issue, no idea why they where different all of a sudden 

[D Fosse]

allowed Photoshop to use up to 100% RAM

By @angelas59768293

Never do that. It will choke the whole system. Dial it down to max. 70%.

You always need to leave sufficient memory for other processes and applications.

You also need to describe exactly what you're doing.

Can you open these PSDs? (File > Open, or double-click)

Are you using the "Place" command to add content to an already existing open document?

[angelas59768293]

yeah that was just to try to see if it made any difference

I actually fount the solution. 

the fresh installed PS uses a differen working colour setting then my saved .psd. So they differed after i opend one udn thend PS that i want to change to the working one, but my other file that i wanted to add, still had a different embedded one. I hope that makes sense, english ist not my first language :-), 

[D Fosse]

Glad you got it running, but the working color space is actually not important. The embedded profile will always override that.

As long as a document has an embedded profile, that profile will take precedence over the working space. If you're pasting, it gets automatically converted to the base document profile.

The Place command creates a smart object, where an embedded smart object retains its original profile, even if the master file has a different profile.

The point is - I don't know what the problem was here, but color spaces wasn't it. It's something else.  

[angelas59768293]

ya i was actually suprised that it made a diffrence, but hope that this fixed it. 

[D Fosse]

Then you must have had a really corrupt profile somewhere -