I've been trying for a few days to purchase adobe photoshop. Just photoshop, the 20.99 plan. Every time I try the website times out completely and can't connect. I've been trying to get in contact with support for 2 days. Checked all my settings and internet connections, and it's not on my end. Is there something going on that I'm unaware of?
I did do that. I get the same error. How you mean my location? I live in US.
@defaultgvvpgrfqqk9r Oh gosh, I'm out of ideas. I mean your location might have to do with your statement above, "I've checked my internet and the only thing I can try at this point is to rearrange my living room for a LAN connection."
I'm spitting in the wind here but maybe it has to do with wherever you are located, even within the US. Maybe your internet connection is so slow that you time out trying to get to the purchase page? Because that is what you originally posted here and we've come full circle, haven't we?
I can't duplicate your problem and no one else right now that I know of is reporting having trouble buying a subscription to Adobe products. I think you'll have a lot more success by making a phone call to Sales through the number you were given yesterday. I'm pretty sure that's the fastest way to a solution for you. I'm really rooting for you to get this going ASAP. Meanwhile, why not take a speed test just for fun? https://www.speedtest.net. Here's my score:
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